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How a Manufacturing Firm Recovered from a Devastating Ransomware Attack
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packetfusion11
packetfusion11,
 User Rank: Apprentice
11/1/2019 | 3:02:42 AM
virtual pbx
You're constantly bombarded with marketing materials and promises that cloud communications will help transform your business. But there are over 400 Unified Communications vendors and dozens of different services. Figuring out where to start can be a serious challenge.

 
REISEN1955
REISEN1955,
 User Rank: Ninja
5/21/2019 | 10:21:50 AM
Re: When all is said and done
Good point - always amazing to me how many users of any category still fall for an invoice, an infected word file and such.  If you don't need it, don't read it, delete it.

In January of 2014, before moving to Georgia, a 501C3 museum I supported and administered was wiped out by Cryptolocker - executive workstation to server and everything was gone.  I am damn proud of my response.  I had a basement full of computers, some dedicated to backups of clients.  Infection broke 3:45 am.  At 8am I picked up the dedicated system, put it into car and drove to museum.  It had the same defacto NAME as the server, so hooking it in enabled all data access, backed up earlier, just without active directory.  Then I was able to analyze and restore the server.  This took 3 hours, 98% recovery with only desktop of executive station lost.  Not too damn bad. 
Kelly Jackson Higgins
Kelly Jackson Higgins,
 User Rank: Strategist
5/20/2019 | 6:35:09 PM
Re: When all is said and done
This wasn't included in my piece, but the user who fell for the phish was actually a security-savvy one, according to Larrue. So it just goes to show anyone can fall for a good phish.
REISEN1955
REISEN1955,
 User Rank: Ninja
5/20/2019 | 3:07:57 PM
When all is said and done
Line 3 - an employee clicked on an email link.  Education!!!   If you don't need it, don't read it, delete it.  All this nightmare could have been prevented by a bit of knowledge and a few hours of training.  Should be mandatory for any user in any corporation these days.  How much did that employee directly COST the company?  Perhaps put it out of business (which did happen in a way).   Start at step 1 and all else follows.  Oh, and tested backup and restore protocol?  Or is just keeping servers running away the job of an IT staff.  


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