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Tips for the Aftermath of a Cyberattack
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REISEN1955
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REISEN1955,
User Rank: Ninja
4/18/2019 | 10:29:01 AM
Public relations scenario
First week - we suffered a minor breach and we are investigating.

Second week - we have experts and contracted consultants investigating at minimal cost.

Third week - we have fired the consultants due to cost and have internal staff reviewing.

Fourth week - we have fired internal staff and hired Wipro.

Fifth week - we fired Wipro

  Day 2 of Fifth week - we hired IBM to investigate.

  Day 3 of fifth week - we fired IBM and hired ex-FBI agents to investigate.

Sixth week - Our initial survey indicated that minimal loss of customer data exists.

Seventh week - FBI agents report significant amounts of customer data are being sold on the dark web.

Eighth week - we offer free credit monitoring service.

Ninth week - CIO and CISO have been fired.  CEO to testify before Congress.

Tenth week - shareholders demand firing of CEO

Eleventh week - CEO fired and replaced with H1-B Visa candidate from Tata.

All is well
REISEN1955
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50%
REISEN1955,
User Rank: Ninja
4/18/2019 | 1:18:04 PM
Re: Public relations scenario
I wrote this for humor but one helluva lot of it comes out of Experian and consulting such as City of Atlanta last year and general knowledge of IBM and Wipro.  Parts of this little diatribe are very very true.  This is how many firms manage a breach either in sum total or in parts.  While funny it is also mostly real world so smile, laugh but then think a bit.  How would YOUR firm respond? 
Ilan_Abadi
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Ilan_Abadi,
User Rank: Author
4/21/2019 | 12:41:12 PM
Management Responsibility

I have enjoyed to read this acritical and it just make my opinion that Cyber-events can't be manage by the CISO. Cyber-attack at these days are impact almost all layers of business and need to be manage by BCM (Business Continuity Management) team. This team can have other name depending on the business but most of the time this team run by a senior executive management member. The CISO team have an important and critical role by blocking and contain the attack but its go further and the recovery process can be take days, months and beyond. The real message also should be for that board and executive management need to take responsibility for overall Cyber risk including "back to normal" and then we can go for drills, r&r in major cyber event.     

 



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