Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Comments
Security Analysts Are Only Human
Threaded  |  Newest First  |  Oldest First
barefoot_marine
100%
0%
barefoot_marine,
User Rank: Apprentice
2/21/2019 | 1:22:07 PM
Automation is KEY
Definitely agree. Implementing solutions that replace Tier 1 assets is critical to effective security growth of an organization. Tier 1 analysts have the highest turnover and burnout rates. We ask them to help secure our infrastructure, but in reality, all they become are button monkeys, clicking yes/no. Barely able to keep up with that, let alone do research to validate the escalation. 

A SOC, coupled with the right internal and external intelligence, plus orchestration can effectively automate Tier 1, finally allowing jr SOC analysts a place to grow into more meaningful workflows.
MariaColeman
50%
50%
MariaColeman,
User Rank: Apprentice
2/25/2019 | 5:21:53 AM
Re: Automation is KEY
Very correctly and logically said.
Dr.T
50%
50%
Dr.T,
User Rank: Ninja
2/25/2019 | 11:17:49 AM
Re: Automation is KEY
Tier 1 analysts have the highest turnover and burnout rates. That makes sense. It is a tiring workflow, trying to catch one thing in a mass is frustrating too.
Joe Stanganelli
50%
50%
Joe Stanganelli,
User Rank: Ninja
2/25/2019 | 8:05:12 PM
Re: Automation is KEY
@Dr.T: Moreover, sometimes these analysts will see malicious traffic and give a heads up to an affected organization -- who, sometimes, will expressly tell the tier-1 to not call them again (because they'd rather not know, because of the compliance triggers).

Perverse, but it happens.
Dr.T
50%
50%
Dr.T,
User Rank: Ninja
2/25/2019 | 11:19:00 AM
Re: Automation is KEY
A SOC, coupled with the right internal and external intelligence, plus orchestration can effectively automate Tier 1 Agree. They can also use AI offload some initial workload.
RyanSepe
100%
0%
RyanSepe,
User Rank: Ninja
2/22/2019 | 3:45:00 PM
Minimizing Mistakes by Maximizing Actionable Intelligence
As the title denotes, Security Analysts are only human. A human element will always be needed to one degree or another but they are prone to error. For this reason, Security Professionals need to look towards maximizing automatic logic. As stated, receiving 10K alerts per day would be an impossible task to review without automated logic built into the coding of your SOC. We've made great progress but if we can continue to push the limits of our efficiency we can continue to diminish the degree of error that is inherent to our being.
Dr.T
50%
50%
Dr.T,
User Rank: Ninja
2/25/2019 | 11:20:09 AM
Re: Minimizing Mistakes by Maximizing Actionable Intelligence
A human element will always be needed to one degree or another but they are prone to error. Agree. As being the weakest link in overall security, we are vulnerable too.
Dr.T
50%
50%
Dr.T,
User Rank: Ninja
2/25/2019 | 11:22:43 AM
Re: Minimizing Mistakes by Maximizing Actionable Intelligence
As stated, receiving 10K alerts per day would be an impossible task to review without automated logic built into the coding of your SOC I agree. Also stated most are false possitive. One option could be generating those alerts in more intelligent ways.
Joe Stanganelli
50%
50%
Joe Stanganelli,
User Rank: Ninja
2/25/2019 | 8:07:13 PM
Re: Minimizing Mistakes by Maximizing Actionable Intelligence
@Ryan: Of course, the thing to remember moving forward is that, if we accept the current narrative (which I don't, but that's a post for another day), there is a drastic shortage of cybersecurity talent. Consequently, assuming the correctness of that premise, where's the talent to make sure that the automation is working properly in and is properly tailored for the customer organization?
REISEN1955
50%
50%
REISEN1955,
User Rank: Ninja
2/26/2019 | 8:40:02 AM
Re: Minimizing Mistakes by Maximizing Actionable Intelligence
Ages ago I was discussing robot surgery with a dentist and he pointed out that however magnificent the results may be --- a robotic arm or hand lacks the ability of the human hand to "feel" something and evalute it by intuitive work rather than access of a database.  True and same applies for cyber.  Some human thought (not Vulcan logic) applies here.  We "know" certain things that cannot be quantified as wrote answers.  
Joe Stanganelli
50%
50%
Joe Stanganelli,
User Rank: Ninja
2/26/2019 | 10:33:26 PM
Re: Minimizing Mistakes by Maximizing Actionable Intelligence
@REISEN: It should, of course, be theoretically possible to get to the point in AI/ML when a "robot" could use tactile senses just as well as other "senses" in performing surgical functions. That said, I suspect we're a ways off.
REISEN1955
50%
50%
REISEN1955,
User Rank: Ninja
2/27/2019 | 2:10:43 PM
Re: Minimizing Mistakes by Maximizing Actionable Intelligence
Agree - some time off, after all when Watson was tasked with diagnostics for cancer patients, the results would have killed some people.  True,  Don't think that is part of the medical oath and desired results field.  The cancer is, of course, eradicted along with the host. 
RyanSepe
50%
50%
RyanSepe,
User Rank: Ninja
2/28/2019 | 9:35:01 PM
Re: Minimizing Mistakes by Maximizing Actionable Intelligence
@Joe, that's one of the inherent principles of my explanation. The fact that there is a security shortage of personel further compiles the dilema that, quantitatively, large amounts of incidents cannot be reviewed effectively by humans. It's the premise behind "Next Gen" software/services, utilizing AI and malicious processes over signature-based analysis. 

Yes there are deficiencies. But I believe it to be a better allocation of funding to try and create more proficient and consistent coding then trying to throw bodies at it retroactively for review. I understand that if there is a shortage in one security facet then it may persist into others. But coders and app dev individuals that could be helpful in this endeavor are not part of that shortage.

Respectfully, I understand your inquiry. But I'm an Security Engineer. Crafting solutions is part of my day to day and this is again just one person's opinion at a plausible solution. Without attempting any solutions, we will all pontificate until this article is re-written in the years to come.
Dr.T
50%
50%
Dr.T,
User Rank: Ninja
2/25/2019 | 11:14:38 AM
Automation
Viewing alerts is unsustainable in its current form. The role needs to transition to a fully automated process I think this is the important step in security analysist workflow, they can not possible to go over all those false positives.
Joe Stanganelli
50%
50%
Joe Stanganelli,
User Rank: Ninja
2/25/2019 | 8:01:44 PM
Automate the fatigue?
Indeed, I've recently interviewed consultants on this very topic who are espousing the same message -- and pundits in the press and thought leadership are also calling for AI/ML/automation solutions in place of humans for handling the day-to-day. The machines don't get fatigued at the same rate as the humans do.


Edge-DRsplash-10-edge-articles
I Smell a RAT! New Cybersecurity Threats for the Crypto Industry
David Trepp, Partner, IT Assurance with accounting and advisory firm BPM LLP,  7/9/2021
News
Attacks on Kaseya Servers Led to Ransomware in Less Than 2 Hours
Robert Lemos, Contributing Writer,  7/7/2021
Commentary
It's in the Game (but It Shouldn't Be)
Tal Memran, Cybersecurity Expert, CYE,  7/9/2021
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
How Enterprises are Attacking the Cybersecurity Problem
Concerns over supply chain vulnerabilities and attack visibility drove some significant changes in enterprise cybersecurity strategies over the past year. Dark Reading's 2021 Strategic Security Survey showed that many organizations are staying the course regarding the use of a mix of attack prevention and threat detection technologies and practices for dealing with cyber threats.
Flash Poll
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2021-41790
PUBLISHED: 2021-10-21
An issue was discovered in Hyland org.alfresco:alfresco-content-services through 7.0.1.2. Script Action execution allows executing scripts uploaded outside of the Data Dictionary. This could allow a logged-in attacker to execute arbitrary code inside a sandboxed environment.
CVE-2021-41791
PUBLISHED: 2021-10-21
An issue was discovered in Hyland org.alfresco:share through 7.0.0.2 and org.alfresco:community-share through 7.0. An evasion of the XSS filter for HTML input validation in the Alfresco Share User Interface leads to stored XSS that could be exploited by an attacker (given that he has privileges on t...
CVE-2021-41792
PUBLISHED: 2021-10-21
An issue was discovered in Hyland org.alfresco:alfresco-content-services through 6.2.2.18 and org.alfresco:alfresco-transform-services through 1.3. A crafted HTML file, once uploaded, could trigger an unexpected request by the transformation engine. The response to the request is not available to th...
CVE-2021-23139
PUBLISHED: 2021-10-21
A null pointer vulnerability in Trend Micro Apex One and Worry-Free Business Security 10.0 SP1 could allow an attacker to crash the CGI program on affected installations.
CVE-2021-42011
PUBLISHED: 2021-10-21
An incorrect permission assignment vulnerability in Trend Micro Apex One and Apex One as a Service could allow a local attacker to load a DLL with escalated privileges on affected installations. Please note: an attacker must first obtain the ability to execute low-privileged code on the target syste...