Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Comments
7 Business Metrics Security Pros Need to Know
Newest First  |  Oldest First  |  Threaded View
ThomasMaloney
50%
50%
ThomasMaloney,
User Rank: Apprentice
1/16/2019 | 4:11:30 AM
Always improving ourselves
We do not become an expert overnight and even when we have reached a certain standard, there is always room for improvement. There are always guidelines or metrics that we can fall back on even if we have reached an expert level. We should always allow ourselves to have room for improvement in order for us to remain relevant in the sector and know any progressive updates.
mark@polaris
50%
50%
[email protected],
User Rank: Apprentice
1/15/2019 | 9:59:29 PM
Re: Productivity/accessibility as security considerations (or not)
Interesting feedback from others reading the article. Here's my take:

Productivity should be measured as there is a lot that can be learned IF they are done correctly. Hours worked is another interesting metric but is not something that should be measured daily or weekly, at least in my opinion. This would start to drive the wrong behaviors on the floor. As for the Net Promoter Score, I don't think that I've ever really agreed with the metric at least from any process that can game it (and most that I've seen, can.) I just don't think that it's very useful in a cyber security setting. I agree with the Lead to Client conversion rate but think that a cyber security operation should focus more on cycle time and quality of hand off to them if they are concerned about inbound work. By looking at these two areas a tremendous amount can be learned and improved on. Personally, I think that cyber security has a very long way to go when it comes to metrics and improvement. The legitimate need to focus primarily on technology means that people and process are not focused on as much as they should be.
EdwardThirlwall
50%
50%
EdwardThirlwall,
User Rank: Moderator
1/3/2019 | 9:39:01 AM
Re: Productivity/accessibility as security considerations (or not)
I think that a lot of businesses forget about customer retention a lot. Because I run a business that builds its whole premise around making sure that a customer sticks with you once they've signed on, I think I'm a little qualified to make the comparison. It's not just about giving them a good price for the goods they've placed in storage with you but making sure your services are up to par so they don't want to move away from your company!
Joe Stanganelli
50%
50%
Joe Stanganelli,
User Rank: Ninja
12/31/2018 | 10:37:35 PM
Productivity/accessibility as security considerations (or not)
The operating productivity (a.k.a. accessibility) metric is a tough and debatable one. On the one hand, security and accessibility are polar opposites of each other -- and, as such, it can be fair to assign security to the security teams and accessibility to the operations/business teams...and then let the C-suite make the appropriate decisions from there (in other words, letting both sides fully advocate/fight it out, and let the appropriate decision-makers earn their decision-making paychecks). OTOH, security professionals fully have to account for the possibility that overly burdensome/draconian security policies may perversely incentivize bad security in the long run.

I'd be interested to see what other readers think on this.
ashwinK123
50%
50%
ashwinK123,
User Rank: Apprentice
12/24/2018 | 3:15:38 AM
ashwin
Thank you to this post!


Navigating Security in the Cloud
Diya Jolly, Chief Product Officer, Okta,  12/4/2019
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Current Issue
Navigating the Deluge of Security Data
In this Tech Digest, Dark Reading shares the experiences of some top security practitioners as they navigate volumes of security data. We examine some examples of how enterprises can cull this data to find the clues they need.
Flash Poll
Rethinking Enterprise Data Defense
Rethinking Enterprise Data Defense
Frustrated with recurring intrusions and breaches, cybersecurity professionals are questioning some of the industrys conventional wisdom. Heres a look at what theyre thinking about.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2019-18575
PUBLISHED: 2019-12-06
Dell Command Configure versions prior to 4.2.1 contain an uncontrolled search path vulnerability. A locally authenticated malicious user could exploit this vulnerability by creating a symlink to a target file, allowing the attacker to overwrite or corrupt a specified file on the system.
CVE-2019-11293
PUBLISHED: 2019-12-06
Cloud Foundry UAA Release, versions prior to v74.10.0, when set to logging level DEBUG, logs client_secret credentials when sent as a query parameter. A remote authenticated malicious user could gain access to user credentials via the uaa.log file if authentication is provided via query parameters.
CVE-2019-16771
PUBLISHED: 2019-12-06
Versions of Armeria 0.85.0 through and including 0.96.0 are vulnerable to HTTP response splitting, which allows remote attackers to inject arbitrary HTTP headers via CRLF sequences when unsanitized data is used to populate the headers of an HTTP response. This vulnerability has been patched in 0.97....
CVE-2019-1551
PUBLISHED: 2019-12-06
There is an overflow bug in the x64_64 Montgomery squaring procedure used in exponentiation with 512-bit moduli. No EC algorithms are affected. Analysis suggests that attacks against 2-prime RSA1024, 3-prime RSA1536, and DSA1024 as a result of this defect would be very difficult to perform and are n...
CVE-2019-16671
PUBLISHED: 2019-12-06
An issue was discovered on Weidmueller IE-SW-VL05M 3.6.6 Build 16102415, IE-SW-VL08MT 3.5.2 Build 16102415, and IE-SW-PL10M 3.3.16 Build 16102416 devices. Remote authenticated users can crash a device with a special packet because of Uncontrolled Resource Consumption.