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To Click or Not to Click: The Answer Is Easy
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WilliamS068
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WilliamS068,
User Rank: Apprentice
11/14/2018 | 11:03:38 AM
Your phone number is an unprotected endpoint
Treat your phone number and any calls or texts that arrive just as suspiciously as email.

Common social engineering techniques involve posing as an employee of Microsoft or Google and convincing a finance employee to install remote access software on their computer, which then allows the hacker free reign into the companies network and perhaps its finance controls.  

There are straight forward training techniques that all companies should implement to avoid these common social engineering campaigns.  Just like a consumer, when you receive a call from a contact claiming to be your bank, your credit card company, or a critical software vendor, always take their full name and contact number and tell them you will call them back. Then, try to contact them via the company's listed 800 number, or known support line.  If they are legitimate, the employee will be right back on the phone with them. If the initial call was a scam, the scam will have been averted AND the vendor will be made aware of a new threat using their identity.

 


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