Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Comments
Where Is the Consumer Outrage about Data Breaches?
Newest First  |  Oldest First  |  Threaded View
RFordOnSecurity
100%
0%
RFordOnSecurity,
User Rank: Author
11/5/2018 | 6:45:40 AM
Re: Outrage: tracking the wrong thing.
It took me a while to think about this, but I think I now understand your reasoning. Here's the thing. While some countries claim to be democratic republics, you should mostly focus on the "democratic" part of that description. Thus, the lack of voter concern effectively makes this less of an issue for the politicians. In a true democracy, laws reflect the will of the people, and without *voter* outrage companies (who sometimes have signficant influence in the legislative process) will have a much larger role than we would like in shaping the next generation of laws. 

I do agree laws help - but I think laws in the long term reflect the concerns of society, and thus the outrage really does matter. 

Lastly, for most senior executives in large companies, the largest part of compensation is tied to stock performance; thus, the stock price is a strong incentive for shaping the actions of C-Suite members. 
DonT183
0%
100%
DonT183,
User Rank: Black Belt
11/2/2018 | 4:24:32 PM
Outrage: tracking the wrong thing.
The cost of customer outrage is not in the stock price nor in the dust and ashes public. Mourning for the lost. Look here and one will never see the costs. Concluding a policy based on known short term effects is logic worthy of the doomed Flying Dutchmen. Doomed never to see the truth and cursed to manage a problem that was never rightly measured or seen. Look instead at the costs to the business in its avoidable customer retention costs. Look also for the new legislation pending with your firm name as its justification. Everyone knows that Enron and WorldCom cause Sarbanes Oxley regulations. We all bear the increased costs to comply consequentially. Honestly a data breach could easily cost a firm 4% of its annual revenue in dirext IT and customer retention clean up costs. The fine for not reporting bound up in new European regulation has its basis in average damage experiences of firms that did report. These legal concepts are coming to a country near you. Watch that metric for better insight. Or, circle the oceans in a never ending quest, guided by the wrong stars and never to see the problem for what it is.
DonT183
50%
50%
DonT183,
User Rank: Black Belt
11/2/2018 | 4:24:28 PM
Outrage: tracking the wrong thing.
The cost of customer outrage is not in the stock price nor in the dust and ashes public. Mourning for the lost. Look here and one will never see the costs. Concluding a policy based on known short term effects is logic worthy of the doomed Flying Dutchmen. Doomed never to see the truth and cursed to manage a problem that was never rightly measured or seen. Look instead at the costs to the business in its avoidable customer retention costs. Look also for the new legislation pending with your firm name as its justification. Everyone knows that Enron and WorldCom cause Sarbanes Oxley regulations. We all bear the increased costs to comply consequentially. Honestly a data breach could easily cost a firm 4% of its annual revenue in dirext IT and customer retention clean up costs. The fine for not reporting bound up in new European regulation has its basis in average damage experiences of firms that did report. These legal concepts are coming to a country near you. Watch that metric for better insight. Or, circle the oceans in a never ending quest, guided by the wrong stars and never to see the problem for what it is.
DonT183
50%
50%
DonT183,
User Rank: Black Belt
11/2/2018 | 4:24:00 PM
Outrage: tracking the wrong thing.
The cost of customer outrage is not in the stock price nor in the dust and ashes public. Mourning for the lost. Look here and one will never see the costs. Concluding a policy based on known short term effects is logic worthy of the doomed Flying Dutchmen. Doomed never to see the truth and cursed to manage a problem that was never rightly measured or seen. Look instead at the costs to the business in its avoidable customer retention costs. Look also for the new legislation pending with your firm name as its justification. Everyone knows that Enron and WorldCom cause Sarbanes Oxley regulations. We all bear the increased costs to comply consequentially. Honestly a data breach could easily cost a firm 4% of its annual revenue in dirext IT and customer retention clean up costs. The fine for not reporting bound up in new European regulation has its basis in average damage experiences of firms that did report. These legal concepts are coming to a country near you. Watch that metric for better insight. Or, circle the oceans in a never ending quest, guided by the wrong stars and never to see the problem for what it is.


COVID-19: Latest Security News & Commentary
Dark Reading Staff 7/6/2020
Introducing 'Secure Access Service Edge'
Rik Turner, Principal Analyst, Infrastructure Solutions, Omdia,  7/3/2020
Russian Cyber Gang 'Cosmic Lynx' Focuses on Email Fraud
Kelly Sheridan, Staff Editor, Dark Reading,  7/7/2020
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
Special Report: Computing's New Normal, a Dark Reading Perspective
This special report examines how IT security organizations have adapted to the "new normal" of computing and what the long-term effects will be. Read it and get a unique set of perspectives on issues ranging from new threats & vulnerabilities as a result of remote working to how enterprise security strategy will be affected long term.
Flash Poll
The Threat from the Internetand What Your Organization Can Do About It
The Threat from the Internetand What Your Organization Can Do About It
This report describes some of the latest attacks and threats emanating from the Internet, as well as advice and tips on how your organization can mitigate those threats before they affect your business. Download it today!
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2020-5604
PUBLISHED: 2020-07-09
Android App 'Mercari' (Japan version) prior to version 3.52.0 allows arbitrary method execution of a Java object by a remoto attacker via a Man-In-The-Middle attack by using Java Reflection API of JavaScript code on WebView.
CVE-2020-5974
PUBLISHED: 2020-07-08
NVIDIA JetPack SDK, version 4.2 and 4.3, contains a vulnerability in its installation scripts in which permissions are incorrectly set on certain directories, which can lead to escalation of privileges.
CVE-2020-15072
PUBLISHED: 2020-07-08
An issue was discovered in phpList through 3.5.4. An error-based SQL Injection vulnerability exists via the Import Administrators section.
CVE-2020-15073
PUBLISHED: 2020-07-08
An issue was discovered in phpList through 3.5.4. An XSS vulnerability occurs within the Import Administrators section via upload of an edited text document. This also affects the Subscriber Lists section.
CVE-2020-2034
PUBLISHED: 2020-07-08
An OS Command Injection vulnerability in the PAN-OS GlobalProtect portal allows an unauthenticated network based attacker to execute arbitrary OS commands with root privileges. An attacker requires some knowledge of the firewall to exploit this issue. This issue can not be exploited if GlobalProtect...