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Why Automation Will Free Security Pros to Do What They Do Best
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ssmall
ssmall,
User Rank: Apprentice
9/10/2018 | 6:02:37 PM
Automation can be great, but it's no quick fix...
Nice article, Roy. Automation and orchestration are indeed 'hot' topics at the moment and are helping many organizations address issues faster and more consistently than they were before. The topics are perhaps also premier candidates for leading the latest round of fads in industry marketing.

Some caveats worth mentioning: new buyers of security automation products may find themselves experiencing sticker shock or falling victim to a still-maturing product space. Many vendor products are prohibitively expensive to the organizations that might benefit most (i.e., the long tail) and too often lock-in users with proprietary workflow formats. That said, automation is worth exploring—and perhaps adopting—for many organizations. My organization has realized numerous benefits to date.

An additional note of caution: I see many organizations rushing to automate workflows without first running the numbers; and, while automation has many benefits, it is first and foremost a matter of economics. Deciding what could, should, and will be slated for automation is an issue of resource management and optimization, whether those resources are people hours, pay-by-use cloud services, or particular team members with in-demand skills and limited availability.

Finally, organizations new to automation need to recognize that deploying new automation workflows is, in many ways, similar to deploying a new "product"—in that the workflows may (in more ways than expected) require additional support resources and know-how for testing, monitoring, and maintenance.


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