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Best and Worst Security Functions to Outsource
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Joe Stanganelli
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Joe Stanganelli,
User Rank: Ninja
10/13/2017 | 3:16:45 PM
Re: Outsource IT Projects
Moreover, @REISEN, I'm not even speaking of American outsourcing to dirt-cheap Asian vendors. Even intranational outsourcing can be deleterious if you're talking about a large country with a vendor in a totally different and far away part of the country compared to the customer.

I saw this relatively recently with an east-coast customer and a west-coast vendor (albeit outside of the security context, but I believe the point may hold true all the same). West-coast vendor had no clue and was making all kinds of screwups that wouldn't even occur to a local or even semi-local vendor. Simply because they didn't know the area. (And, conversely, I imagine the same could be true vice versa.)
Joe Stanganelli
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Joe Stanganelli,
User Rank: Ninja
10/13/2017 | 3:20:19 PM
Re: Outsource?
@REISEN: Wipro is a particularly apt example for you to bring up, given how workers there allegedly scammed TalkTalk customers, as reported here and elsewhere: bbc.com/news/technology-39177981
REISEN1955
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REISEN1955,
User Rank: Ninja
10/13/2017 | 3:23:57 PM
Re: Outsource?
Glassdoor review of IT at Abbott Laboratories --- 10 year veteran of the trench wrote this and it is ruthless to the extreme but I agree with it fully.

 

Core IT is a disaster. The old, tired women leading the BTS are overwhelmed and under qualified. They outsourced large portions of the business and have never had experience in this type of environment. They yell a lot but give little direction. Layoffs all the time (more today). No job is safe and hours are long. It's a total mess. Ask any one of the hundreds they've erased in the last 12 months. Advice to Management Dump the current IT leadership and get someone with experience. Preferably someone who can control their weight and their behavior. When the CEO criticizes the leadership openly in end of the year meetings, the end is near.
Joe Stanganelli
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Joe Stanganelli,
User Rank: Ninja
10/14/2017 | 3:04:33 AM
Re: Outsource?
> When the CEO criticizes the leadership openly in end of the year meetings, the end is near.

Bad leadership begets bad leadership, sounds like to me.
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