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Comments
US Charges Several In India Call Center Scam
Threaded  |  Newest First  |  Oldest First
Joe Stanganelli
Joe Stanganelli,
 User Rank: Ninja
10/30/2016 | 12:41:23 PM
No, YOU prove YOUR identity.
Reminds me of when I got a phone call from someone purporting to be my health-insurance carrier asking me to "verify" my information -- including address, SSN, etc..

Considering they telephoned me, and considering that the number they were calling from was not a telephone number known to me to be associated w/ my carrier, I refused.  The huffy person on the other end of the line appeared put out.

I then called my insurance company on the number I knew to be correct to ask them about it.  Unfortunately, it's such a big bureaucracy that I couldn't even get through to someone who could even tell me whether or not the call was legitimate for sure.

Because my insurance company was so bureaucratic and stupid, I wouldn't put it past them to have such stupid practices -- but it's also just as likely (at least) that it was a malfeasor's bit of social engineering.  In any case, nothing bad happened to me because I refused to "verify" my information.

People calling you asking you to "verify" your information is the slightly more sophisticated social-engineering equivalent of someone calling you and after you say hello, the other person on the line immediately says, "Who's this?"  YOU CALLED ME.  >:P


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