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Ransomware Now Comes With Live Chat Support
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Joe Stanganelli
Joe Stanganelli,
User Rank: Ninja
6/11/2016 | 11:57:34 PM
Customer experience comes to cybercrime
This "democratization" of ransom ware will undoubtedly help bad-doers collect payment -- esp. as it helps to ensure that they're the first ones that victims talk to instead of friends/family/colleagues who might urge them not to pay.
Whoopty
Whoopty,
User Rank: Ninja
6/13/2016 | 7:39:34 AM
Confidence
This is an interesting addition to the usual malware attacks plans. Clearly those behind the software have a lot of confidence that providing a direct connection to them won't help authorities identify those individuals that create such malware. 

I bet this does end up with more people paying up though. Lack of know how of how to buy and transfer bitcoins is probably the number one reason a lot of people don't pay.


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