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15-Year-Old Arrested For TalkTalk Attack
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Joe Stanganelli
Joe Stanganelli,
User Rank: Ninja
10/26/2015 | 11:16:58 PM
"Sequential"
More than anything else, this story really demonstrates the importance of experienced and prepared PR and having good crisis communications.  Here, the CEO just comes off looking like an idiot, which is unfortunate.

Unsurprisingly, the company's stock was down more than 12% yesterday.
RyanSepe
RyanSepe,
User Rank: Ninja
10/27/2015 | 8:36:02 AM
Re: "Sequential"
Agreed. In cases like this, should the CEO be giving the press release? Or should it be someone with a greater exposure and a higher knowledge base to the current ongoings.
Dr.T
Dr.T,
User Rank: Ninja
10/27/2015 | 11:58:03 AM
Re: "Sequential"
Agree, it should always be somebody who knows how to communicate to mass audience.
Joe Stanganelli
Joe Stanganelli,
User Rank: Ninja
10/27/2015 | 8:25:58 PM
Re: "Sequential"
@Ryan: Indeed.  I could understand if this was a nimble startup, but not a major ISP or telco!
RajanP605
RajanP605,
User Rank: Apprentice
10/27/2015 | 10:04:25 AM
Re: "Sequential"
Unfortunately there are many idiots out there with their big egos, total ignorance and just a good vocabulary / speaking skills that cover their ignorance.
Dr.T
Dr.T,
User Rank: Ninja
10/27/2015 | 12:08:29 PM
Re: "Sequential"
I hear you, at the same time PR person is critical when there is a security bridge, otherwise things go worse than bridge itself.
Dr.T
Dr.T,
User Rank: Ninja
10/27/2015 | 11:56:26 AM
Re: "Sequential"
CEOs are never good communicators. They always need PR persons.
Joe Stanganelli
Joe Stanganelli,
User Rank: Ninja
10/27/2015 | 8:27:03 PM
Re: "Sequential"
I'm not sure about CEOs not being good communicators.  Steve Jobs comes to mind...
SgS125
SgS125,
User Rank: Ninja
10/27/2015 | 9:15:15 AM
Encryption part of story is meaningless -why include it?
Whether the data was encrypted or not has nothing to do with the ability of an attacker to compromise credentials and steal whatever the stolen account has access to.  In this case probably a service account in a program with full read rights.  Why is the media so obsessed with reporting about encryption?  If someone gets compromised the encryption does NOTHING to protect you.  The media is just spreading ignorance to the public which does not care and can only remember that that encryption is some kind of protection.  A falsehood that is spread.
Dr.T
Dr.T,
User Rank: Ninja
10/27/2015 | 12:01:32 PM
Re: Encryption part of story is meaningless -why include it?
I would think encryption is part of the solution, without it there are other opportunities to exploit vulnerabilities. SQL injection is just one of those.
nani1
nani1,
User Rank: Apprentice
11/30/2015 | 1:52:14 AM
Re: Encryption part of story is meaningless -why include it?
he was too intalegent
Joe Stanganelli
Joe Stanganelli,
User Rank: Ninja
10/27/2015 | 8:31:08 PM
Re: Encryption part of story is meaningless -why include it?
Encryption is meaningless in attacks like these, but not meaningless overall.  I think it has more to do with the fact that something that ought to have been done should have been done -- regardless of the impact on the present circumstances.  It's like a restaurant being caught up in identity theft of its credit card-paying customers, and then in ensuing investigations finding out that the employees never washed their hands.  The two have nothing to do with each other, but still.
Dr.T
Dr.T,
User Rank: Ninja
10/27/2015 | 11:54:34 AM
Somebody arrested?
That is surprising that they locate and arrested somebody. We need more examples of these. What is surprising is that although we know what the solution is there is still SQL injection out there.
Rene Paap
Rene Paap,
User Rank: Author
10/29/2015 | 7:09:39 PM
Double dipping due to DDoS
This attack strategy seems to be two-fold: One DDoS attack was launched to take down the website and more importantly, distract the security staff. This may have given the attacker an opportunity to extract customer data records that were not (all) encrypted. Now the attacker has an extortion opportunity and threatens the company to publicize these records. So encryption (or lack thereof) is certainly related to this cyber-crime, though unrelated to the DDoS, technically speaking.
tedster50
tedster50,
User Rank: Apprentice
10/30/2015 | 11:53:41 AM
CEO should resign
Pre-breach, a security specialist, Paul Moore, wrote in a blog post that representatives from the TalkTalk CEO's office were "aggressive, defensive and dismissive" when he pointed out that the company's My Account website and webmail service did not use TLS/SSL encryption.  

paul.reviews / value-security-avoid-talktalk

Post breach, the CEO of TalkTalk admits that they did not encrypt any customer financial information but was "not legally required" to do so - because the UK's 1998 Data Protection Act does not explicitly require encryption.
RobT221
RobT221,
User Rank: Apprentice
11/10/2015 | 10:06:12 AM
Re: CEO should resign
It's never too late to turn this over to your PRE-defined process to include Incident messaging (InfoSec/CIO) (FAQ questions/answers included). 

Teachable moments are not for your reaction but for your response.  After Action reviews/remediation steps....

 
VaysI512
VaysI512,
User Rank: Apprentice
10/31/2015 | 6:18:26 AM
15 year old arrested for Talk Talk Attack
The boy is smart enough to hack the talk talk site, he lost his mind in backmailing the CEO of the company.
Ray James
Ray James,
User Rank: Apprentice
11/2/2015 | 9:27:43 AM
Re: 15 year old arrested for Talk Talk Attack
So not surprising at all.


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