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Chick-fil-A Investigating Possible Data Breach
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RyanSepe
RyanSepe,
User Rank: Ninja
1/2/2015 | 10:57:55 AM
Re: Chick-Fil-A sustomers would be better off
The same can be said for many enterprises. Most are more likely to attempt reactive steps than be proactive and get onboard with the security initiative. That's where as security professionals we are tasked with providing value in proactive measures. To delineate why it is imperative to improve an enterprise security posture before an event ensues.

The enterprise ideology is equivalent to a child touching the stove. If they were to never be burnt during the process then without being taught why it is crucial not to touch the stove, there would be no reason for them to refrain from that action. In this case, if an enterprise has not been breached, in many cases, the enterprise has no burn factor and without outside intervention may see very little value in being proactive. Unfortunately with the organizations listed in this article it took them being burnt before realizing that there is value in employing security safeguards.
Darth Nul
Darth Nul,
User Rank: Strategist
12/31/2014 | 3:06:25 PM
Chick-Fil-A sustomers would be better off
if Chick-Fil-A spent their money on improving security rather than providing worthless "credit monitoring" services to affected customers.
RyanSepe
RyanSepe,
User Rank: Ninja
12/31/2014 | 12:01:39 PM
Re: Vigilance
I would be interested to see the protocols for pursuing this. Since most banks do have a fraud response program, I am curious if this turns out to be a breach if Chick-fil-A's step one will be ask client if they called their bank first.
Kelly Jackson Higgins
Kelly Jackson Higgins,
User Rank: Strategist
12/31/2014 | 11:44:16 AM
Re: Vigilance
Now you're making me hungry for lunch, @RyanSepe. =) Free credit monitoring services are a pretty standard offering by breached retailers. 

One thing I noticed about Chick-fil-A: their PR folks were quick to respond to my query.
RyanSepe
RyanSepe,
User Rank: Ninja
12/31/2014 | 11:38:32 AM
Vigilance
I knew there was a reason I liked Chick-fil-A. Other than their delcious sandwiches. It is good to see that a company is being vigilant to determine if they were part of a breach as well as providing a means of protection against fraudelant activity related to the breach.

Did any of the other retailers that had confirmed breaches in the previous years offer similar services?


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