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Michaels Data Breach Response: 7 Facts
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Robert McDougal
Robert McDougal,
User Rank: Ninja
4/22/2014 | 9:49:05 PM
Should Michaels have done more?
The article quotes Gartner researcher Avivah Litan stating that it is not fair to expect retailers to have expert forensic teams on call at all times.  While I agree with that statement, (forensic teams, if not part of the in house security personnel should be on retainer for incident response) I do think there is a minimum due diligence to which they should be held accountable.  Did Michael's have a CISO in place, security staff, IDS/IPS, vulnerability management, etc?  Did they follow secure coding practices?  Were risk assessments routinely performed on the POS systems?  These are the questions I would like to see answered.

 
Marilyn Cohodas
Marilyn Cohodas,
User Rank: Strategist
4/23/2014 | 8:44:49 AM
Re: Should Michaels have done more?
Great questions. I hope the answers will be brought to light overtime & help provide a blueprint for the future.. We know from the Target breach that were both ommissions and commissions of best security practices  (See Be Careful Beating Up Target). But the retail industry can learn a lot from the post mortems. 
Drew Conry-Murray
Drew Conry-Murray,
User Rank: Ninja
4/23/2014 | 10:39:37 AM
Re: Should Michaels have done more?
Presumably Michael's was required to meet PCI standards, which means regular vulnerability assessments were conducted and IDS/IPS systems were in place. But as the article notes, we'll get more bang for the buck by overhauling the payment card system itself rather than trying to get thousands and thousands of retailers to run rock-solid security programs.
Duane T
Duane T,
User Rank: Apprentice
4/23/2014 | 12:01:44 PM
Irony of sharing
While the point made about sharing is valid, the article also states that the malware had never been seen before. Unfortunately, you can't share what you don't know.

On the other hand, there was little information on any lessons about how the undetected malware was found or identified. The follow up on that is that once the malware was found, was that information shared, and how widely is that information available to help other firms avoid a similar breach.

 


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