Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Attacks/Breaches

2/6/2018
07:23 PM
Connect Directly
Twitter
LinkedIn
RSS
E-Mail
0%
100%

Uber's Response to 2016 Data Breach Was 'Legally Reprehensible,' Lawmaker Says

In Senate hearing, Uber CISO admits company messed up in not quickly disclosing breach that exposed data on 57 million people.

A senior US lawmaker Tuesday slammed ride-hailing giant Uber for not promptly disclosing a November 2016 breach that exposed personal data on 57 million people, choosing instead to pay $100,000 to keep the two perpetrators of the theft silent.

At a hearing before the Senate Committee for Commerce, Science & Transportation, Sen. Richard Blumenthal (D-Conn.) described Uber's action as "morally wrong and legally reprehensible."

Uber's payoff violated not only the law but also the norm of what should be expected in such situations, Blumenthal said. "Drivers and riders were not informed and neither was law enforcement. In fact, it was almost a form of obstruction of justice."

Uber CEO Dara Khosrowshahi last November disclosed that the company had a year ago quietly paid two hackers $100,000 to destroy data they had stolen from a cloud storage location. The compromised data included names and driver's license information for some 600,000 Uber drivers in the US, and also the names, email addresses, and cellphone numbers of some 57 million Uber riders and drivers worldwide in total.

Khosrowshahi claimed he learned of the data breach and the payoff only just prior to disclosing it and vowed to make changes to ensure the same lapse would not happen again. He also disclosed that Uber had fired CISO Joe Sullivan and another executive who had led the response to the breach.

In testimony before the Senate Committee Tuesday, Uber CISO John Flynn admitted the company had made a mistake in not disclosing the breach in a timely fashion. But he claimed the primary goal in paying the intruders was to protect the stolen data.

"I would like to echo statements made by new leadership, and state publicly that it was wrong not to disclose the breach earlier," Flynn said. There is no justification for Uber's breach notification failure, Flynn candidly admitted. "The real issue was we didn't have the right people in the room making the right decisions."

According to Flynn, Uber first learned about the breach on November 14, 2016, when one of the attackers sent an email informing the company that its data had been accessed. The attacker demanded a six-figure ransom payment for not leaking the data.

Uber security engineers were quickly able to determine the thieves had accessed copies of certain databases and files stored in a private location on Amazon's AWS cloud.

The attackers had apparently managed to gain access to the data using a legitimate credential that they found within code on a repository for Uber engineers on GitHub. The discovery prompted Uber to take immediate measures like implementing multifactor authentication on Github and across the company and adding auto-expiring credentials to protect against similar attacks.

In response to questions, Flynn admitted that Uber's decision to pay the $100,000 ransom amount, as a bug bounty, was a mistake as well. Like many other companies, Uber runs a vulnerability disclosure program that offers cash rewards to white-hat hackers who find and report exploitable security bugs in its services. HackerOne has been managing Uber's bug bounty program since 2018.

Blumenthal and Sen. Catherine Cortez Masto (D-Nev.) wanted to know why Uber had decided to pay the attackers the demanded $100,000 in the form a bug bounty. Both lawmakers pointed out that the actions by the two individuals was criminal in nature and not something that anyone would consider as responsible bug disclosure activity.

"The key distinction is they not only found a weakness but also exploited it in a malicious fashion to access and download data," Blumenthal noted. "Concealing, it in my view, is aiding and abetting the crime."

Masto expressed some incredulity that Uber would try to point malicious attackers to its managed bug bounty program in the first place. "So there was a criminal element trying to get into your data...and you are trying to put them on the right path?" she asked.

Flynn admitted that the intruders in this case were fundamentally different from usual bug hunters. He claimed that Uber decided to use the bug bounty program only as a means to gain attribution and assurances from the attackers. "We recognize that the bug bounty program is not an appropriate vehicle for dealing with intruders who seek to extort funds from the company," he noted.

Casey Ellis, founder of managed bug hunting service Bugcrowd, said today's hearing shines a spotlight on the ethics of Uber's response. "This was not a bug bounty payout. This was extortion, and the difference between the two is unambiguous."

Related Content:

 

Jai Vijayan is a seasoned technology reporter with over 20 years of experience in IT trade journalism. He was most recently a Senior Editor at Computerworld, where he covered information security and data privacy issues for the publication. Over the course of his 20-year ... View Full Bio
 

Recommended Reading:

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
BrianN060
50%
50%
BrianN060,
User Rank: Ninja
2/8/2018 | 10:55:32 AM
The facts are enough
The actions and inactions of Uber speak for themselves.  Sadly, congressional hearings have become less about fact-finding, than serving as a stage for politicians to coddle or condemn witnesses, in order to impress their constituencies, or further a partisan agenda.  Authors would be wise to filter the facts from the commentary and posturing.    

"---  Sen. Richard Blumenthal (D-Conn.) described Uber's action as "morally wrong and legally reprehensible."  ---"

As sound as the accusations against Uber may be; find a better judge of what is "moral" than CT's senator; his moral compass infallibly points in the direction of the TV cameras, and spins away from ever pointing out his own failures of judgement, or those of his compatriots.  [lifelong CT resident - unaffiliated voter]
COVID-19: Latest Security News & Commentary
Dark Reading Staff 7/9/2020
Russian Cyber Gang 'Cosmic Lynx' Focuses on Email Fraud
Kelly Sheridan, Staff Editor, Dark Reading,  7/7/2020
Why Cybersecurity's Silence Matters to Black Lives
Tiffany Ricks, CEO, HacWare,  7/8/2020
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
Special Report: Computing's New Normal, a Dark Reading Perspective
This special report examines how IT security organizations have adapted to the "new normal" of computing and what the long-term effects will be. Read it and get a unique set of perspectives on issues ranging from new threats & vulnerabilities as a result of remote working to how enterprise security strategy will be affected long term.
Flash Poll
The Threat from the Internetand What Your Organization Can Do About It
The Threat from the Internetand What Your Organization Can Do About It
This report describes some of the latest attacks and threats emanating from the Internet, as well as advice and tips on how your organization can mitigate those threats before they affect your business. Download it today!
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2020-15105
PUBLISHED: 2020-07-10
Django Two-Factor Authentication before 1.12, stores the user's password in clear text in the user session (base64-encoded). The password is stored in the session when the user submits their username and password, and is removed once they complete authentication by entering a two-factor authenticati...
CVE-2020-11061
PUBLISHED: 2020-07-10
In Bareos Director less than or equal to 16.2.10, 17.2.9, 18.2.8, and 19.2.7, a heap overflow allows a malicious client to corrupt the director's memory via oversized digest strings sent during initialization of a verify job. Disabling verify jobs mitigates the problem. This issue is also patched in...
CVE-2020-4042
PUBLISHED: 2020-07-10
Bareos before version 19.2.8 and earlier allows a malicious client to communicate with the director without knowledge of the shared secret if the director allows client initiated connection and connects to the client itself. The malicious client can replay the Bareos director's cram-md5 challenge to...
CVE-2020-11081
PUBLISHED: 2020-07-10
osquery before version 4.4.0 enables a priviledge escalation vulnerability. If a Window system is configured with a PATH that contains a user-writable directory then a local user may write a zlib1.dll DLL, which osquery will attempt to load. Since osquery runs with elevated privileges this enables l...
CVE-2020-6114
PUBLISHED: 2020-07-10
An exploitable SQL injection vulnerability exists in the Admin Reports functionality of Glacies IceHRM v26.6.0.OS (Commit bb274de1751ffb9d09482fd2538f9950a94c510a) . A specially crafted HTTP request can cause SQL injection. An attacker can make an authenticated HTTP request to trigger this vulnerabi...