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Why Most Security Awareness Training Fails (And What To Do About It)

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BLACK HAT USA 2017 -- Arun Vishwanath, associate professor at the University at Buffalo and faculty associate at Harvard University's Berkman Klein Center, visits the Dark Reading News Desk to discuss the need for better cybersecurity awareness "diagnostics." Vishwanath says training often tries to apply the same cure to every ailment then blames the patient when the treatment doesn't work.

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Joe Stanganelli
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Joe Stanganelli,
User Rank: Ninja
8/27/2017 | 9:40:11 AM
Re: First and last line of defense ..... and yet
Fear is another motivator. It doesn't have to be a refund invoice. It could be a bill or a warning or some such thing. It could also be an updated HR policy. Something that would hold just enough interest rather than something that stands out as extraordinary.

After all, for many checking their email, anything that's not obvious spam is going to stand out as extraordinary.
REISEN1955
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REISEN1955,
User Rank: Ninja
8/25/2017 | 2:58:47 PM
First and last line of defense ..... and yet
People still open up a jpg file or a pdf invoice partly because they are curious to see what it does.  If this simple rule of email was really observed, infections would go way down.  Human nature however, is a very powerful thing indeed.  Greed too.  That refund invoice for $375 from the Liberty Wine company.  That is far less obvious that the emails about $7,203,230 from a late relative now held in the Bank of Nigeria.  

We're human after all.
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