PRESS RELEASE

TAMPA BAY, Fla., April 22, 2021 — A research project sponsored by TeamViewer, a global leader in secure remote connectivity solutions, found that 75% of businesses grew during the pandemic, thriving in a remote environment, but now eye new policies and tech infrastructure to support a clear trend toward a longer-term hybrid work environment.

According to the survey of 200 professionals across a range of industries, which was completed in March 2021, businesses have already begun shifting away from full remote and moving toward a hybrid workforce. More than half (52%) of respondents currently work remotely while 30% are part time at home and part time in the office, and 18% are full time in the office. By the end of 2021, 42% expect to be remote, 30% expect to be hybrid and 29% in the office/ workplace. Longer term, the most anticipated policy change in 2021 includes a hybrid schedule of “2 day in the office per week.”

“During the past year, businesses have demonstrated their remarkable ability to grow and thrive in a remote work environment,” said Finn Faldi, President - Americas at TeamViewer. “Looking beyond the Pandemic, we’re now seeing companies reimagine fundamental workplace structures that favor a hybrid work arrangement, relying on technology that will seamlessly connect both in-office and remote employees wherever they are located.”

Many respondents indicated a desire to stay full remote with 46% saying they would “definitely” relocate, and 32% saying they would “probably relocate” within the next 2 years if they had the ability to work remotely. In fact, 34% said they would “probably” be willing to take a pay cut and 30% said they would “definitely” take a pay cut in exchange for being able to work remote indefinitely.

As the workforce skews increasingly toward remote/ hybrid arrangements, most respondents agree there are significant technology and process challenges, including team cohesion (13%), collaboration (13%), and managing through Zoom fatigue (12%). The most important technologies required to manage these challenges, according to the survey, include video conferencing (15%), IT management systems (15%) and IT security tools (13%).

Businesses are meeting these challenges with new investments in technology. More than 69% of companies surveyed are investing in new cloud architecture to power a hybrid workforce, where some employees are remote, and others are physically present. In addition, 77% of companies are reconsidering IT security to secure a hybrid workforce where some employees are remote, and others are physically present.

Other key findings:

About the Research

TeamViewer commissioned an independent market research firm to survey a random sample of 200 decision makers in the U.S. spanning a range of industries and organizational sizes, including IT, legal, finance, marketing, HR, customer support, sales, facilities and other.  The study took place in February and March 2021 in partnership with TrendCandy research and Dynata, a global B2B panel provider. The study’s margin of error is +/-6.9% at the 95% confidence level.

About TeamViewer
TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer has more than 550,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,300 people globally. In 2020, TeamViewer achieved billings of EUR 460m. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.