You see, Mr. MS-X got into trouble for stating that Microsoft is obliged to obey the law. OK, it is a little more nuanced than that, and the law in question is the U.S. Patriot Act.
The Patriot Act, of course, is the law enacted post-9/11 as a terrorist-fighting tool. Provisions of the law allow authorities in the U.S. to demand information, which can include a broad range of personal communications, as part of an investigation. Proponents claim it updates wiretapping legal processes for today’s digital world, while opponents claim it is a dangerous increase in governmental surveillance of the Internet.
I want to state right now that fighting terrorism is way above my pay grade, and I am not qualified to comment on the act’s effectiveness or whether information gathered under this act has been used unscrupulously. No cloud provider has marketing people insane enough to brand their services as “Patriot Act Compliant,” but in reality they all are -- in the U.S., anyway. If you were bored enough to read privacy policies in your free time, then you would see that any online business collecting personal information reserves the right to give your information to a government that follows the appropriate legal processes, which include subpoenas, warrants, and other instruments of legal investigation.
So let’s get this straight: Every cloud provider is obliged to follow the law and respond to court orders. A subpoena is a subpoena, and whether it is the Patriot Act in the U.S. or the authorities in any other country, they can and will demand personal information in this way. Whatever your opinion is of the Patriot Act, I don’t think anyone can disagree that there are several countries that have a much more streamlined approach in how their police gather information from online providers. Certainly companies often fight against unreasonable searches and seizures, but unless Microsoft’s worthy competitors all want to announce tomorrow that they give the Patriot Act the middle finger, we should probably give Mr. MS-X a break.
Jim Reavis is the executive director of the Cloud Security Alliance, and president of Reavis Consulting Group.