Cloud

11/8/2017
03:36 PM
Dark Reading
Dark Reading
Products and Releases
50%
50%

AllClear ID Launches the Breach Response Industrys First Customer Response War Game

Predict the Success or Failure of Customer Response Plans Against Best and Worst Case Breach Scenarios

AllClear ID, the leader in customer data breach notification and response, today announced it has launched the industry’s first Customer Response War Game – a live test of a company’s ability to respond to customers after a data breach. The War Game provides the tools that executives and directors need to prevent a tragic response that results in executive termination, customer migration and brand destruction.  

“It’s not the data breach that kills careers and brands, it’s the public response that does the damage,” said Bo Holland, founder & CEO of AllClear ID. “The reason we keep witnessing these tragic breach responses is that most corporate boards have never tested their customer response plan. The Customer Response War Game provides executives and directors with the tools to evaluate their response risk, invest in meaningful improvements and maintain readiness.”

The AllClear ID Customer Response War Game is a live simulation designed to test and improve an organization’s ability to launch a successful customer response after a data breach.  Prior to the War Game, AllClear ID works with the company’s team to develop the response plan, fill gaps and define the speed and quality metrics that will determine success. 

During the War Game, AllClear ID drives the breach response scenario while the organization engages in crisis decision making, launches the call center, incident response web site, identity protections and customer notifications.  AllClear then plays the role of the affected customers to test the quality of the response and prepares a report identifying ways to improve it.

To help executives predict the success or failure of their current response plan, AllClear ID also released a whitepaper titled The Tragic Quadrant. Why Most Breach Response Plans Are Tragedies Waiting to Happen. There are three ways to fail, but only one path to success – a fast, high quality response.  The paper offers a proven framework that enables executives to predict the outcome that their current plan will produce along with a best practices guide to improve it.

“The only way to avoid the “Tragic Quadrant” is to pressure test your response plan annually and ensure availability of the manpower and infrastructure required to respond to your best and worst-case breach scenarios,” continued Holland.

AllClear ID developed the Customer Response War Game and the knowledge distilled in the whitepaper the hard way — a decade spent on the front lines helping companies secure their customers and redeem their brands after data breaches. AllClear’s experience ranges from the smallest to the three largest, fastest, and most successful customer responses in history.

 

About AllClear ID
AllClear ID helps great brands protect their customers’ identities and is recognized as the clear market leader in customer breach notification and response services by Forrester Research. With more than 10 years of specialized experience in data breach response, AllClear ID has helped thousands of businesses prepare for, respond to, and recover from data breaches. The award-winning AllClear ID team is recognized for its expertise, customer service, and long history of industry first innovations.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Current Issue
The Year in Security 2018
This Dark Reading Tech Digest explores the biggest news stories of 2018 that shaped the cybersecurity landscape.
Flash Poll
How Enterprises Are Attacking the Cybersecurity Problem
How Enterprises Are Attacking the Cybersecurity Problem
Data breach fears and the need to comply with regulations such as GDPR are two major drivers increased spending on security products and technologies. But other factors are contributing to the trend as well. Find out more about how enterprises are attacking the cybersecurity problem by reading our report today.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2019-3906
PUBLISHED: 2019-01-18
Premisys Identicard version 3.1.190 contains hardcoded credentials in the WCF service on port 9003. An authenticated remote attacker can use these credentials to access the badge system database and modify its contents.
CVE-2019-3907
PUBLISHED: 2019-01-18
Premisys Identicard version 3.1.190 stores user credentials and other sensitive information with a known weak encryption method (MD5 hash of a salt and password).
CVE-2019-3908
PUBLISHED: 2019-01-18
Premisys Identicard version 3.1.190 stores backup files as encrypted zip files. The password to the zip is hard-coded and unchangeable. An attacker with access to these backups can decrypt them and obtain sensitive data.
CVE-2019-3909
PUBLISHED: 2019-01-18
Premisys Identicard version 3.1.190 database uses default credentials. Users are unable to change the credentials without vendor intervention.
CVE-2019-3910
PUBLISHED: 2019-01-18
Crestron AM-100 before firmware version 1.6.0.2 contains an authentication bypass in the web interface's return.cgi script. Unauthenticated remote users can use the bypass to access some administrator functionality such as configuring update sources and rebooting the device.