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30M Potentially Affected in Tickettek Australia Cloud Breach

In an incident with direct parallels to the recent Ticketmaster compromise, an Aussie live events giant says it was breached via a third-party cloud provider, as ShinyHunters takes credit.

Dark Reading Staff, Dark Reading

June 24, 2024

1 Min Read
Sydney at sunset. Opera house from Mrs Macquaries Chair. New South Wales, Australia
Source: Jon Arnold Images Ltd via Alamy Stock Photo

The ShinyHunters cybercrime gang has claimed another victim, this time in Australia. The group recently posted information on a Dark Web forum that it says is for about 30 million users of Ticketek, Down Under's top live events ticketing organization.

Ticketek Entertainment Group (TEG) had already disclosed the breach in late May. According to a statement on its website, it noted that information had been heisted via an unnamed third-party cloud provider, with hackers making off with customer names, dates of birth, and email addresses. No user accounts were compromised, and payment information wasn't caught up in the incident, TEG stressed.

The circumstances are eerily similar to the Ticketmaster breach, which came to light at the beginning of June after ShinyHunters posted information impacting 560 million customers on the BreachForums underground market. That breach was also due to the compromise of a third-party cloud account, which was quickly revealed by researchers to be Snowflake.

Researchers subsequently determined that the Ticketmaster incident was part of a much broader cyber campaign against poorly secured Snowflake accounts that hit as many as 165 organizations, including Advanced Auto Parts and (most likely) Santander Bank. The attackers targeted low-hanging fruit: cloud accounts that lacked multifactor authentication (MFA), using credentials from previous breaches. Some of the passwords hadn't been rotated for three years, according to a recent analysis from Mandiant.

Despite researcher speculation, TEG has not confirmed a Snowflake connection nor ShinyHunters as the culprit for the cyberincident, though a 2022 case study (PDF) names the cloud provider as a technology partner for the ticketing giant. Neither company immediately returned a request for comment from Dark Reading.

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Dark Reading Staff

Dark Reading

Dark Reading is a leading cybersecurity media site.

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