Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Analytics

Breaches Cause Skittish Attitudes Among Holiday Shoppers

Many consumers no longer sure of the security of their transactions, study says

Holiday shoppers are in stores and online again this year -- but they don't feel too safe doing it, according to a report scheduled to be published Monday by security vendor Utimaco.

The study, which was conducted by a third-party research company, asked consumers about their attitudes toward security and credit card fraud following high-profile security breaches at retailers such as the TJX Companies. (See TJX Settles With Banks for $41 Million.)

The study shows a widespread lack of confidence in retailers' security systems. Eighty-nine percent of the respondents said they believe a breach similar to the TJX leak is likely to happen again. Forty-nine percent said they do not think retailers are doing more to protect consumer data, according to Utimaco.

Fifty-eight percent of consumers say they do not assume their personal data and credit card information is safe when they shop, the study says. Forty-seven percent say that recent breaches of personal information security make them feel less comfortable using credit card information when shopping online.

"Holiday shoppers have been rocked by the magnitude and severity of data security threats that have impacted leaders such as TJX Companies, Stop & Shop, and others," said Craig Bumpus, COO of Utimaco America. "In addition to capturing the consumer pulse around personal and credit card data, this survey is a wakeup call to retailers worldwide. [They] must deploy processes and technologies that will stem the tide of data breaches and ensure consumer protection."

Other vendors offered similar warnings to retailers and consumers. (See Cybercriminals Ready for Banner Holiday Shopping Season, Check Point Urges Shoppers to Be Cautious, and Norton, McAfee & Kaspersky Fighting for Seagate's HDD Security.)

Have a comment on this story? Please click "Discuss" below. If you'd like to contact Dark Reading's editors directly, send us a message.

  • Utimaco Safeware AG

    Tim Wilson is Editor in Chief and co-founder of Dark Reading.com, UBM Tech's online community for information security professionals. He is responsible for managing the site, assigning and editing content, and writing breaking news stories. Wilson has been recognized as one ... View Full Bio

    Comment  | 
    Print  | 
    More Insights
  • Comments
    Newest First  |  Oldest First  |  Threaded View
    NSA Appoints Rob Joyce as Cyber Director
    Dark Reading Staff 1/15/2021
    Vulnerability Management Has a Data Problem
    Tal Morgenstern, Co-Founder & Chief Product Officer, Vulcan Cyber,  1/14/2021
    Register for Dark Reading Newsletters
    White Papers
    Video
    Cartoon Contest
    Write a Caption, Win an Amazon Gift Card! Click Here
    Latest Comment: This is not what I meant by "I would like to share some desk space"
    Current Issue
    2020: The Year in Security
    Download this Tech Digest for a look at the biggest security stories that - so far - have shaped a very strange and stressful year.
    Flash Poll
    Assessing Cybersecurity Risk in Today's Enterprises
    Assessing Cybersecurity Risk in Today's Enterprises
    COVID-19 has created a new IT paradigm in the enterprise -- and a new level of cybersecurity risk. This report offers a look at how enterprises are assessing and managing cyber-risk under the new normal.
    Twitter Feed
    Dark Reading - Bug Report
    Bug Report
    Enterprise Vulnerabilities
    From DHS/US-CERT's National Vulnerability Database
    CVE-2020-3686
    PUBLISHED: 2021-01-21
    Possible memory out of bound issue during music playback when an incorrect bit stream content is copied into array without checking the length of array in Snapdragon Auto, Snapdragon Compute, Snapdragon Connectivity, Snapdragon Consumer IOT, Snapdragon Industrial IOT, Snapdragon IoT, Snapdragon Mobi...
    CVE-2020-3687
    PUBLISHED: 2021-01-21
    Local privilege escalation in admin services in Windows environment can occur due to an arbitrary read issue in XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    CVE-2020-3691
    PUBLISHED: 2021-01-21
    Possible out of bound memory access in audio due to integer underflow while processing modified contents in Snapdragon Auto, Snapdragon Compute, Snapdragon Connectivity, Snapdragon Consumer IOT, Snapdragon Industrial IOT, Snapdragon IoT, Snapdragon Mobile, Snapdragon Voice & Music, Snapdragon We...
    CVE-2020-11167
    PUBLISHED: 2021-01-21
    Memory corruption while calculating L2CAP packet length in reassembly logic when remote sends more data than expected in Snapdragon Auto, Snapdragon Compute, Snapdragon Connectivity, Snapdragon Consumer IOT, Snapdragon Industrial IOT, Snapdragon Mobile, Snapdragon Voice & Music, Snapdragon Weara...
    CVE-2020-11179
    PUBLISHED: 2021-01-21
    Arbitrary read and write to kernel addresses by temporarily overwriting ring buffer pointer and creating a race condition. in Snapdragon Auto, Snapdragon Compute, Snapdragon Connectivity, Snapdragon Consumer IOT, Snapdragon Industrial IOT, Snapdragon Mobile, Snapdragon Voice & Music, Snapdragon ...