Combating Call Center Fraud in the Age of COVID
3/16/2021With many agents now working from home, call centers require new technology, new processes, and a new way of thinking about security.
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Umesh Sachdev, Co-Founder and CEO of Uniphore, is a modern-day entrepreneur with a passion for technologies that have massive societal impact. Umesh co-founded Uniphore with Ravi Saraogi to bridge the communication gap between man and machine using voice and speech.
Umesh was globally recognized in 2016 as one of the 10 "Next-Generation Leaders" by Time Magazine. The MIT Tech Review recognized him as one of the "Innovators Under 35." He has been conferred with the title of "Innovative Entrepreneur" by the Ministry of Science and Technology's Technopreneur Promotion Programme (TePP). Umesh holds patents in Speech Recognition Technologies and Voice Biometrics and is the author of many technical papers.
Umesh is an alumnus of Jaypee Institute of Information Technology, and also a renowned "TED Talk" speaker.