HOPKINTON, Mass. -- EMC Corporation, the world leader in information management and storage, today announced that T-Mobile UK -- one of the UK's leading mobile telecommunication companies -- has purchased and is successfully leveraging EMC Smarts software as the core fault analysis and impact assessment solution to maintain performance of its IP virtual private network (VPN).
As T-Mobile continues to consolidate its VPN onto a single multi-protocol label switch (MPLS) environment, Smarts offers unprecedented insight into availability of the core network, automatically pinpointing the root cause of service-affecting problems and calculating their business and customer impact. As a result, T-Mobile has maximized customer service delivery and improved network availability and performance to users while lowering operating costs and reducing business risk. Smarts' advanced solutions, such as EMC Smarts MPLS Manager and EMC Smarts Service Assurance Manager, enable the same number of IT staff at T-Mobile to manage a larger and more scalable network, thus reducing administration costs.
T-Mobile leverages Smarts' unique modeling and codebook correlation technologies to automatically and in real-time pinpoint the primary cause of any disruption, including how it propagates throughout the infrastructure and what it means to the business and customer. Furthermore, when T-Mobile experiences multiple disruptions at any one point in its network, Smarts enables operators to prioritize events based on their impact to customer service levels.
David Norden, technical consultant, T-Mobile UK, said, "T-Mobile's strategy is to provide operational excellence, and T-Mobile is therefore pleased to be working with EMC to provide a solution that can be rapidly deployed into our operations. EMC Smarts is playing a key role in IT's ability to deliver operational excellence to the business."
"As one of the world's leading companies in mobile communications, it is essential that T-Mobile stay at the cutting edge of the complex voice and data marketplace," said Chris Gahagan, Senior Vice President, Resource Management, EMC Software Group. "To ensure the reliability and performance of these complex technologies, T-Mobile required an automated analysis and impact assessment engine that could ensure business-critical technologies were always available and reliable. After an extensive evaluation, T-Mobile found EMC Smarts was the only solution with the modeling and cross-domain correlation capabilities necessary to get the job done."
EMC Corp. (NYSE: EMC)