But, despite the apparent severity of the breach, RSA's failure to detail what was stolen is generating an immense amount of customer frustration, because they don't know if their SecurID hardware fobs are still secure, or if they might provide attackers with a conduit through enterprise defenses.
Here's the worst-case scenario: "The worry is that source code to the company's SecurID two-factor authentication product was stolen, which would possibly allow hackers to reverse-engineer or otherwise break the system," said Bruce Schneier, chief security technology officer of BT, in a blog post. In that case, attackers could spoof SecurID to access corporate systems.
Until RSA coughs up more information, security experts advocate conducting a thorough and immediate SecurID risk assessment. "Our recommendation for customers which have RSA SecurID cards implemented is to first carefully analyze the situation and their specific risks -- [for example] which type of information is at risk if the RSA SecurID-based authentication is not only at risk -- like now -- but an attack actually takes place?" said Kuppinger.
Next, identify specific technologies and remediation activities for securing at-risk data or accounts. "These actions might range from increased threat analysis and forensics to adding other authentication technologies," said Kuppinger.
But rather than just shopping for a SecurID replacement, numerous experts are recommending that security managers turn this situation into an opportunity to create a more layered security defense. "Many organizations rely too heavily on two-factor authentication and they have historically seen it as a silver bullet," said William Beer, PricewaterhouseCoopers (PwC) director of OneSecurity, in an emailed statement.
Stay tuned for more details about the extent of the attacks, their effect on RSA, and the security and IT management ramifications for their customers. "RSA Data Security, Inc. is probably pretty screwed if SecurID is compromised," said BT's Schneier. "Those hardware tokens have no upgrade path, and would have to be replaced."
That would be no small task. RSA had 40 million SecurID hardware token customers by 2009, as well as 250 million users of SecurID software.