Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Attacks/Breaches

12/6/2018
11:10 AM
Jai Vijayan
Jai Vijayan
Slideshows
Connect Directly
Twitter
LinkedIn
RSS
E-Mail

7 Common Breach Disclosure Mistakes

How you report a data breach can have a big impact on its fallout.
6 of 8

Sharing Too Little Information
The flip side to sharing too much information is sharing too little. The point of notifying customers is to allow them to protect themselves, so share what you can in order to help them do so, Tripwire's Erlin notes. 'There's nothing more frustrating than a notification that really doesn't tell you enough to take action,' he says.
Not saying something is a lie of omission, adds James Carder, CISO at LogRhythm. 'This is never a good thing and could cause significant damage to your brand,' he says. Organizations that are unsure about their obligations should hire an incident or breach adviser or consultant with expertise around breaches, breach disclosure practices, and subsequent public relations. 'If you do it right, you will minimize the negative impact of the breach and might even come out looking better than you did prior to it,' Carder says.
Image Source: Shutterstock

Sharing Too Little Information

The flip side to sharing too much information is sharing too little. The point of notifying customers is to allow them to protect themselves, so share what you can in order to help them do so, Tripwire's Erlin notes. "There's nothing more frustrating than a notification that really doesn't tell you enough to take action," he says.

Not saying something is a lie of omission, adds James Carder, CISO at LogRhythm. "This is never a good thing and could cause significant damage to your brand," he says. Organizations that are unsure about their obligations should hire an incident or breach adviser or consultant with expertise around breaches, breach disclosure practices, and subsequent public relations. "If you do it right, you will minimize the negative impact of the breach and might even come out looking better than you did prior to it," Carder says.

Image Source: Shutterstock

6 of 8
Comment  | 
Print  | 
Comments
Newest First  |  Oldest First  |  Threaded View
Joe Stanganelli
50%
50%
Joe Stanganelli,
User Rank: Ninja
12/29/2018 | 6:32:00 PM
Panera example
Another common way that organizations frequently downplay/cover up a security issue: Dismissing out of hand the security researchers who notify the organization of the vulnerability as a nuisance or criminal.

Happens a lot. See, e.g., Panera.

7 Tips for Infosec Pros Considering A Lateral Career Move
Kelly Sheridan, Staff Editor, Dark Reading,  1/21/2020
For Mismanaged SOCs, The Price Is Not Right
Kelly Sheridan, Staff Editor, Dark Reading,  1/22/2020
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Write a Caption, Win a Starbucks Card! Click Here
Latest Comment:   It's a PEN test of our cloud security.
Current Issue
IT 2020: A Look Ahead
Are you ready for the critical changes that will occur in 2020? We've compiled editor insights from the best of our network (Dark Reading, Data Center Knowledge, InformationWeek, ITPro Today and Network Computing) to deliver to you a look at the trends, technologies, and threats that are emerging in the coming year. Download it today!
Flash Poll
How Enterprises are Attacking the Cybersecurity Problem
How Enterprises are Attacking the Cybersecurity Problem
Organizations have invested in a sweeping array of security technologies to address challenges associated with the growing number of cybersecurity attacks. However, the complexity involved in managing these technologies is emerging as a major problem. Read this report to find out what your peers biggest security challenges are and the technologies they are using to address them.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2019-5124
PUBLISHED: 2020-01-25
An exploitable out-of-bounds read vulnerability exists in AMD ATIDXX64.DLL driver, version 26.20.13001.50005. A specially crafted pixel shader can cause a denial of service. An attacker can provide a specially crafted shader file to trigger this vulnerability. This vulnerability can be triggered fro...
CVE-2019-5146
PUBLISHED: 2020-01-25
An exploitable out-of-bounds read vulnerability exists in AMD ATIDXX64.DLL driver, version 26.20.13025.10004. A specially crafted pixel shader can cause a denial of service. An attacker can provide a specially crafted shader file to trigger this vulnerability. This vulnerability can be triggered fro...
CVE-2019-5147
PUBLISHED: 2020-01-25
An exploitable out-of-bounds read vulnerability exists in AMD ATIDXX64.DLL driver, version 26.20.13003.1007. A specially crafted pixel shader can cause a denial of service. An attacker can provide a specially crafted shader file to trigger this vulnerability. This vulnerability can be triggered from...
CVE-2019-5183
PUBLISHED: 2020-01-25
An exploitable type confusion vulnerability exists in AMD ATIDXX64.DLL driver, versions 26.20.13031.10003, 26.20.13031.15006 and 26.20.13031.18002. A specially crafted pixel shader can cause a type confusion issue, leading to potential code execution. An attacker can provide a specially crafted shad...
CVE-2020-5226
PUBLISHED: 2020-01-24
Cross-site scripting in SimpleSAMLphp before version 1.18.4. The www/erroreport.php script allows error reports to be submitted and sent to the system administrator. Starting with SimpleSAMLphp 1.18.0, a new SimpleSAML\Utils\EMail class was introduced to handle sending emails, implemented as a wrapp...