Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


Symantec Finds 65% Have Been Hit By Cybercrime

Victims spent an average of 28 days and $334 fixing the damage, but few reported the crime to the police.

Strategic Security Survey: Global Threat, Local Pain
(click for larger image and for full photo gallery)
More than half of all adults have experienced some type of cybercrime, and more than one in 10 blame themselves, according to a new survey commissioned by Symantec and conducted by independent market research firm StrategyOne.

The study of 7,000 Internet users in 14 countries found that 65% of people globally have experienced some type of cybercrime. Half of respondents had been the victims of viruses or malware, 10% had responded to online scams, and 9% were prey to a phishing attack after mistaking it for a legitimate message. In addition, 7% of respondents said their social networking profile had been hacked, while equal numbers said they'd been approached online by social predators or experienced online credit card fraud.

But what's the emotional impact of cybercrime? Symantec says its study is the first to pose that question to cybercrime victims, and it found that people are angry (58%), annoyed (51%), and feel cheated (40%), especially since most think their attackers will never be brought to justice. Furthermore, while 41% blame criminals for the attacks, and 14% blame insecure websites, 13% of cybercrime victims blame themselves.

Interestingly, however, only 51% of people said they'd change their behavior if they became a cybercrime victim, and only 44% of actual victims notified police about the crime.

"We accept cybercrime because of a 'learned helplessness,'" according to a statement from Joseph LaBrie, an associate professor of psychology at Loyola Marymount University. "It's like getting ripped off at a garage -- if you don't know enough about cars, you don't argue with the mechanic. People just accept a situation, even if it feels bad."

Unfortunately, cybercrime clean up can also be a lengthy and frustrating process. Respondents spent an average of $334 and 28 days dealing with the aftermath, and 28% said the biggest hassle was simply the amount of time and effort involved.

But experts said that attackers count on victims not wanting to bother with the hassle. According to Adam Palmer, Norton lead cybersecurity advisor at Symantec, "cybercriminals purposely steal small amounts to remain undetected, but all of these add up. If you fail to report a loss, you may actually be helping the criminal stay under the radar."

Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
Firms Improve Threat Detection but Face Increasingly Disruptive Attacks
Robert Lemos, Contributing Writer,  2/20/2020
Ransomware Damage Hit $11.5B in 2019
Dark Reading Staff 2/20/2020
Register for Dark Reading Newsletters
White Papers
Current Issue
6 Emerging Cyber Threats That Enterprises Face in 2020
This Tech Digest gives an in-depth look at six emerging cyber threats that enterprises could face in 2020. Download your copy today!
Flash Poll
How Enterprises Are Developing and Maintaining Secure Applications
How Enterprises Are Developing and Maintaining Secure Applications
The concept of application security is well known, but application security testing and remediation processes remain unbalanced. Most organizations are confident in their approach to AppSec, although others seem to have no approach at all. Read this report to find out more.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
PUBLISHED: 2020-02-26
Moxa ioLogik 2542-HSPA Series Controllers and IOs, and IOxpress Configuration Utility ioLogik 2500 series firmware, Version 3.0 or lower IOxpress configuration utility, Version 2.3.0 or lower. Sensitive information is stored in configuration files without encryption, which may allow an attacker to a...
PUBLISHED: 2020-02-26
NetApp FAS 8300/8700 and AFF A400 Baseboard Management Controller (BMC) firmware versions 13.x prior to 13.1P1 were shipped with a default account enabled that could allow unauthorized arbitrary command execution via local access.
PUBLISHED: 2020-02-26
OnCommand Cloud Manager versions prior to 3.8.0 are susceptible to arbitrary code execution by remote attackers.
PUBLISHED: 2020-02-26
A vulnerability in the CLI of Cisco FXOS Software could allow an authenticated, local attacker to execute arbitrary commands on the underlying Linux operating system with a privilege level of root on an affected device. The vulnerability is due to insufficient validation of arguments passed to a spe...
PUBLISHED: 2020-02-26
A vulnerability in the NX-API feature of Cisco NX-OS Software could allow an unauthenticated, remote attacker to cause an NX-API system process to unexpectedly restart. The vulnerability is due to incorrect validation of the HTTP header of a request that is sent to the NX-API. An attacker could expl...