The same traits that make collaboration systems so useful for team communications can help hackers, too.

It can seem as if no corporate meeting is complete until someone says the word "collaboration."  And for good reason: Use of collaboration tools is spreading to keep up with the phrase's ubiquity, with the global collaboration tool market projected to reach nearly $10 billion by 2021.

But before an IT group blithely answers the call for a collaboration system – by which we mean groupware applications such as Slack, Microsoft Team, and Webex Team – it's important to consider the security risks these systems may bring.

That's because the same traits that make these, and similar, applications so useful for team communications also make them vulnerable to a number of different security issues. From their flexibility for working with third-party applications, to the ease with which team members can sign in and share data, low transactional friction can easily translate to low barriers for hackers to clear.

When selecting and deploying collaboration tools, an IT staff should be on the lookout for a number of first-line issues and be prepared to deal with them in system architecture, add-ons, or deployment. The key is to make sure that the benefits of collaboration outweigh the risks that can enter the enterprise alongside the software.

(Image: rawpixel)

About the Author(s)

Curtis Franklin, Principal Analyst, Omdia

Curtis Franklin Jr. is Principal Analyst at Omdia, focusing on enterprise security management. Previously, he was senior editor of Dark Reading, editor of Light Reading's Security Now, and executive editor, technology, at InformationWeek, where he was also executive producer of InformationWeek's online radio and podcast episodes

Curtis has been writing about technologies and products in computing and networking since the early 1980s. He has been on staff and contributed to technology-industry publications including BYTE, ComputerWorld, CEO, Enterprise Efficiency, ChannelWeb, Network Computing, InfoWorld, PCWorld, Dark Reading, and ITWorld.com on subjects ranging from mobile enterprise computing to enterprise security and wireless networking.

Curtis is the author of thousands of articles, the co-author of five books, and has been a frequent speaker at computer and networking industry conferences across North America and Europe. His most recent books, Cloud Computing: Technologies and Strategies of the Ubiquitous Data Center, and Securing the Cloud: Security Strategies for the Ubiquitous Data Center, with co-author Brian Chee, are published by Taylor and Francis.

When he's not writing, Curtis is a painter, photographer, cook, and multi-instrumentalist musician. He is active in running, amateur radio (KG4GWA), the MakerFX maker space in Orlando, FL, and is a certified Florida Master Naturalist.

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