"By drilling down into the critical data collected in the new MSS Portal, I'm able to deliver key reports to varying stakeholders with ease and timeliness," says Teri Behrens, director of MIS at Highgate Hotels, a leading owner and operator of hotels, resorts and other franchise properties in the United States, Canada and Europe. "The new interface is delivered as a desktop application through my browser, making orientation and usage very fluid with little training. This is a very powerful tool that will allow me to manage all of the technologies we've implemented to secure our organization."
Trustwave's Managed Security Portal provides clients with a unified view of their security posture, integrating all of Trustwave's services, including compliance, managed security and product support. Data from these services is consolidated within the portal to provide customers with a snapshot of their security posture. Searches and reports include information across all of these technologies, throughout a customer's entire infrastructure.
Multi-tenancy features of the portal provide customers role-based access, allowing enterprises to distribute management responsibilities. The new portal also offers an innovative visual event explorer, which offers customers powerful data analysis capabilities. Customers can intuitively filter event data from a range of services, classifying searches by date, severity, data source, event type, compliance requirement, and more. Once filtered, customers can see the raw underlying events and export them to a format of their choosing.
Customers also have the capability to save queries and re-run them again in the future. Customers that need to pull a report once a month or on request of an auditor can build as many saved searches as needed, which can later be shared amongst multiple users from the same client organization.
The new Managed Security Portal allows clients to view, create, and manage support requests with Trustwave's Security Operations Center (SOC). This dashboard ties directly to the ticketing system used by the SOC and gives the customer a live view of their requests.
To address Trustwave's extensive global customer base, the Managed Security Portal is currently available in English, Spanish, Portuguese, Simplified Chinese and Japanese.
"We're changing the way organizations manage the traditionally laborious task of monitoring their overall security posture," says Robert J. McCullen, chairman and CEO of Trustwave. "By consolidating multiple management interfaces into a single platform, we're providing customers with a unified approach to data security and compliance."
About Trustwave Trustwave is the leading provider of on-demand and subscription-based information security and payment card industry compliance management solutions to businesses and government entities throughout the world. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its flagship TrustKeeper' compliance management software and other proprietary security solutions. Trustwave has helped thousands of organizations—ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers—manage compliance and secure their network infrastructure, data communications and critical information assets. Trustwave is headquartered in Chicago with offices throughout North America, South America, Europe, Africa, Asia and Australia. For more information, visit https://www.trustwave.com.