Products & Releases

Trend Micro Enhances Managed Service Providers' Experience

Worry-Free Business Security Services ensure that businesses are continuously protected under an umbrella of Web-based services
LOS ANGELES, July 13, 2011 /PRNewswire/ -- Today at the 2011 Microsoft Worldwide Partner Conference, Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global leader in Internet content security, announced Trend Micro(TM) Worry-Free(TM) Business Security Services, Worry-Free Remote Manager and the Licensing Management Platform as a set of management tools that will give service providers the ability to securely manage their customers' services through the cloud.

Worry-Free Business Security Servicesfor Service Providers is a set of hosted, cloud-based security solutions designed to ensure that businesses are continuously protected under an umbrella of web-based services. Worry-Free Remote Manager aggregates customer data to enable central management and reporting of multiple customers. While the Licensing Management Platform allows service providers to create and manage customer licenses on-the-fly. Because all three of these components of Worry-Free Business Security Services for Service Providers do not require installation on a server and leverages the Internet, they uses less computing resources and require less upfront investment.

"Trend Micro's goal in developing the Worry-Free Business Security Services suite is to lead the market with a scalable solution that fits the unique needs of each individual business," said Greg Boyle, global product marketing manager, at Trend Micro. "Trend Micro is already a significant force in the Asian service provider market, and our investment into the European and North American market along with our aggressive partner driven product strategy is laying the foundation for dominance across the globe."

Customers of the service are always connected to the Trend Micro(TM) Smart Protection Network(TM) cloud security infrastructure that blocks threats before they can reach protected computers. By leveraging the power of the cloud, Worry-Free Business Security Services combined with Worry-Free Remote Manager allow service providers to take advantage of an online console to manage customers' accounts remotely from a centralized location and confirm that remote workers remain secure regardless of their location.

Additionally, the License Management Platform for Service Providers enables service providers to create customized solutions that address each of their customers' unique security needs. Service providers can provide the security of Trend Micro's Worry-Free Business Security Services to their customers, provide customized support details and have full control over license creation and maintenance.

Having previously focused on an on-premise approach to delivering solutions, Japan-based service provider Nippon Jimuki Co. (NJC) began offering a customized Worry-Free Business Security Services plan called "Assurance Plus," that combined helpdesk, emergency vaccination, virus monitoring and on-site rescue.

"NJC is now shifting its business model to that of a service provider. Our strength lies in our ability to provide multifaceted solutions no matter what industry or business the customer is in," says Toshihiko Takai of NJC . "We needed to be able to present a strong case as to why we offer a particular service and what advantages clients gain by choosing us as their service provider."

U.S. pricing and availability

Sold as a subscription and integrated with the License Management Platform for Service Providers, the Worry-Free solution provides upsell opportunities and better cost control, no upfront purchase, and aggregation of total license sales per month to reduce your risk and increase your profit.

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About Trend Micro

Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global cloud security leader, creates a world safe for exchanging digital information with its Internet content security and threat management solutions for businesses and consumers. A pioneer in server security with over 20 years' experience, we deliver top-ranked client, server and cloud-based security that fits our customers' and partners' needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Trend Micro(TM) Smart Protection Network (TM)cloud computing security infrastructure, our industry-leading cloud-computing security technology, products and services stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe.