Oracle Fusion Applications customers can benefit from the following planned capabilities:

-- End-to-end application performance management " Integrated application performance management from user experience monitoring down to the infrastructure management without requiring the use of multiple tools, manual set up or other customization. With these planned capabilities, many application performance problems may be prevented while others will take significantly less time to diagnose and remediate, all within Oracle Enterprise Manager.

-- Correlation of business and IT activity " Customers would be able to monitor Key Business Performance Indicators and automatically map them to IT components, enabling IT to be more responsive to business needs and focus on what matters to the business. Business managers and IT decision makers would have clear visibility into business performance and IT service availability.

-- Automatic topology discovery " Plans include capabilities within Oracle Enterprise Manager to automatically discover the application topologies and the dependencies among various physical and virtual components and infrastructure. With planned automatic change detection, Oracle Enterprise Manager would accelerate problem diagnosis and remediation by keeping an accurate model of the enterprise and helping administrators quickly traverse IT components within easy-to-follow topology viewers and dashboards.

Delivering a Unified Experience Across Applications, Systems and Service Management

Oracle Enterprise Manager's planned integration with My Oracle Support will enable customers to take advantage of a unified experience across applications, system and service management areas. These capabilities would be accessible from within Oracle Enterprise Manager, eliminating the need to log-in to a separate system and enabling a comprehensive management and support view from a central console.

Through proactive patch notification, recommendations and automated processes, customers can achieve greater insight into their Oracle software stack, streamline manual tasks, improve quality of service and customer satisfaction, and reduce downtime and maintenance costs.

Supporting Quote

"Today's demonstration provides a glimpse into the groundbreaking capabilities of the future of Oracle Enterprise Manager. With Oracle Enterprise Manager's forthcoming support for Oracle Fusion Applications and its new integration with My Oracle Support, Oracle customers will be able to further realize the true power and savings of top-down application management," said Richard Sarwal, Oracle senior vice president, Product Development.

Supporting Resources

Oracle Enterprise Manager

My Oracle Support

IDC, My Oracle Support: How Oracle is Expanding Software Support Services Capabilities Online (PDF)

My Oracle Support (PDF)

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