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3/5/2019
10:55 AM
Steve Zurier
Steve Zurier
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6 Questions to Ask While Buying a Connected Car

Here are six questions to keep in mind when you walk into the showroom to buy a networked car.
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Image Source: Adobe Stock: kinwun

Image Source: Adobe Stock: kinwun

Car manufacturers are quickly moving to a time when autos will be mostly, if not fully, autonomous. Meanwhile, new cars are packed with Bluetooth, cellular gateways, and Wi-Fi connectivity — which means they are open to security vulnerabilities.

In putting together this story, we talked to several experts who follow developments regarding the connected car, and just about all of them say there's still a lot in flux.

"There not a salesperson in a showroom anywhere who could answer even basic security questions," says Steve Hoffenberg, director of Internet of Things (IoT) and embedded technology at VDC Research. "But that doesn't mean consumers shouldn't be asking questions about security."

"People need to ask the car companies where they stand on security," says Kayne McGladrey, director of security and IT at Pensar Development and an IEEE member, who cites companies such as Apple and Google, which have made strong public statements on these matters.

When asked if the car companies have followed suit, McGladrey says, "Not really."

So, what are consumers to do? Security pros may know more about what to ask for, but there are thousands, even millions, of consumers who simply don't know where to start. Read these six tips to get an idea of what you should be thinking about when you step into that showroom and the salespeople start selling you on a connected car.

 

Steve Zurier has more than 30 years of journalism and publishing experience, most of the last 24 of which were spent covering networking and security technology. Steve is based in Columbia, Md. View Full Bio

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REISEN1955
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REISEN1955,
User Rank: Ninja
3/5/2019 | 3:10:38 PM
IoT Devices
Another consideration - my 2014 Honda CRV has a built in GPS navigation system, easy to use and extremely helpful.  Yes questions about it of course but my wife's NEW 2018 CRV has gone to the IPhone for the global positioning service and it's not easy to setup either.  We live with the voice of Siri now.  But now we have an external internet device directly connected to the internals of the car, another entry point through the phone which raises a new family concerns - the phone itself, as always - the interface to the car (physical cable but wireless through the phone) and any external vulnerabilities through GPS ----- which is why I like the 2014 better.  Besides Siri is a bitch and my old car has a nice pleasant lady.  She probably talks to me too on the POS system at Kroger and in hosted meeting rooms too.  (Who is, by the way, this elusive female voice?  She has to make a ton of money).
Munjero
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Munjero,
User Rank: Apprentice
3/7/2019 | 1:05:01 PM
Re: IoT Devices
Voice of Siri:  no, not a lot of money, she had no idea that her voice was going to be used for Siri:  https://www.huffingtonpost.ca/2013/10/04/voice-siri_n_4043134.html

 
RyanSepe
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RyanSepe,
User Rank: Ninja
3/8/2019 | 9:32:57 AM
Re: IoT Devices
I guess sometimes you never know the popularity something will have until it comes to pass. Otherwise, she would have lawyered up and protected that ubiquitous voice.
bangbakat
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bangbakat,
User Rank: Apprentice
3/9/2019 | 1:00:14 PM
Re: IoT Devices
very nice
szurier210
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szurier210,
User Rank: Moderator
3/13/2019 | 12:58:17 PM
Re: IoT Devices
Just as follow-up, I have been shopping with my son for a new car over the past few days. I found the salespeople to be monumentally unware of the technology they are selling. I think Apple CarPlay is cool technology, though some may think the hard-wired USB connectivity is old school versus a wireless option. This is a major point: If you read the reviews, Apple and the car companies were going for safety first over convenience. So now with CarPlay there is a way to use Siri to ask for calls and verbally send texts without taking your eyes off the road. As a step toward a more automated experience that is huge. Some of the reviewers complained that they couldn't stream videos when their wives went into a store, but that's not a big deal. Others complained that Siri still can't read back emails. All in due time. For now, it's really great that CarPlay is basically a platform that you can update by simply updating your iPhone's iOS. I checked with Apple Support and they told me to also check with the dealer to see if there are any firmware updates on the car stereo from time to time. If anyone else has any other observations based on using a connected car, please share. I'm feeling like the public is very vulnerable so the more tips and insights we can offer people the better. 
Mcmoore08
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Mcmoore08,
User Rank: Author
3/13/2019 | 3:55:06 PM
confidential info
Good posting here! This is especially true where someone thinks they are having a classified conversation and it is ok through the bluetooth within their car. Your car is NOT a SCIF.
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