Apr 01, 2009 | 12:38 AM
By Tim WilsonSo you're thinking about bringing in a third-party service provider to help out with IT security in your organization. The $64,000 question: Which providers should you consider?
The answer to this question, which was never simple, is becoming more complex, according to "Making the Security Outsourcing Decision," a new Dark Reading/InformationWeek Analytics report published today. In fact, the rapid diversification of the security services market, coupled with the lightning-fast growth in malware and other threats, is making it tougher than ever to find the right service provider for any one business situation.
"Variety is the spice of life, and that's particularly true with outsourced security options," the report says. "Different outsourcing service providers offer many different 'packages' of security technologies, although the lines are blurring and most players offer a lengthy laundry list of services."
The problem, experts say, is that while the market for outsourced security services is growing, the players are changing and consolidating. At the same time a number of major software vendors have entered the market with software-as-a-service (SaaS) and professional consulting offerings, some of the smaller providers have been bought out and/or reorganized. As a result of these rapid shifts, making apples-to-apples comparisons between service offerings has become nearly impossible, experts say.
Today's security services may offer any number of capabilities, the report notes. "Technologies broadly supported include threat protection (antivirus, antispam, antipharming/antiphishing), Web filtering, vulnerability scanning, authentication, unified threat management, email archiving, encryption, firewall, VPN, intrusion detection and prevention (IDP), network monitoring and log review, penetration testing/compliance review, backup and storage, and business continuity," it states.
So which service offerings and providers should your organization be considering -- if it should consider any at all? "Companies find the right service provider through a variety of methods, including word-of-mouth in the field, industry analyst reports, online reviews, testimonials, channel partners, and by tapping their current technology vendor for managed services," the report states.
"Experts say it is important that potential providers offer a selection of standardized or prepackaged offerings, because customized services may not be scalable. Enterprises should also look for providers with recognizable names that are stable and more likely to be around for the long haul."
Smaller companies continue to be the most likely to choose third-party security services, with 41 percent citing a lack of in-house technical skills necessary to properly support security needs, and 17 percent citing the need to reallocate staff to projects with greater visibility to senior management, the report states. But large companies are increasingly evaluating third-party services for specific security functions, such as email security, content filtering, and Web security functions, experts observe.
The increasing frequency of security breaches is also a driving factor behind outsourcing, according to industry research. A report published last year by Verizon Business indicates that 75 percent of the data breaches it studied were discovered by a third party, rather than a user or IT staffer inside the organization.
Click here to download the full security outsourcing report.
Have a comment on this story? Please click "Discuss" below. If you'd like to contact Dark Reading's editors directly, send us a message
You've Got (Secure) Mail: Using Service Providers to Boost Protection
The SaaS market is still in its infancy, but hosted e-mail security firms are leading the way, thanks to ease of implementation and many obvious benefits. Still, these services are not without risks. In this Dark Reading Tech Center report, we'll discuss how to determine what mix of in-house and hosted email security makes sense for your organization.
Security Services Strategies For Small and Midsize Firms
Infosec managers in small and midsize enterprise often feel like an army of one, constantly pinching pennies. But the paradigm shift from expensive on-premises management to off-premises hosting is good news for you, because today more than ever, the small business has access to large-enterprise security technologies via the phenomenon of subscription-based licensing. In this report, you'll discover how you can use security services strategically to gain economies of scale -- and a really deep bench.
Security Software as a Service: Navigating the New MSSP Landscape
This Dark Reading Security Services Tech Center Report offers advice on how to cut through the hype and claims by SaaS security vendors to get the best fit for your business. It provides a detailed look at the most popular types of cloud-based data protection and gives a rundown on the top service providers vying for your dollars.
Making the Business Case: Security Outsourcing in Financial Services
When it comes to online security, the financial community is under siege. Between the troubled economy, the advent of more sophisticated attacks, and the growing number of threats inside and outside the organization, one thing is clear: financial services firms need help. In this report, we offer a look at the factors that are driving the financial industry toward security outsourcing - and how your institution can find the right provider.
Integrated Security Services: How To Choose The Right Provider Without Getting Burned
Providers ranging from Microsoft to Finallyfast.com offer everything from simple anti-malware, e-mail and content filtering services to sophisticated security applications, all in a single package. In this report, we discuss how to get the best "suite" for your business -- and your budget -- and what to beware of.
Making The Security Outsourcing Decision: A Reader's Guide
For years, enterprises resisted the idea of bringing a third party into their security strategies. Today, however, with security threats proliferating at alarming rates and economic pressures forcing major cutbacks, many companies are rethinking the security outsourcing decision. In this report, you'll learn about the wide variety of security services categories available on the market – their strengths and weaknesses, their costs, and what you should know before you make the outsourcing decision.