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Data breaches involving personally identifiable information are no longer the exception among enterprises -- they're now the rule.

According to a study released yesterday by the Ponemon Institute and Deloitte & Touche, 85 percent of the security or privacy executive surveyed -- some 800 individuals -- claimed at least one reportable security incident in the past 12 months.

Sixty-three percent said they have experienced between six and 20 breaches affecting personally identifiable information (PII) in the past year.

"Frankly, I’m shocked by the high percentage of PII data breaches we’re seeing occur within organizations," said Rena Mears, Deloitte global and U.S. privacy and data protection leader. "This survey provides insight into the scale of the problem and how enterprises are struggling to respond. It’s clear that both privacy and security professionals are caught in a reactive cycle."

"The astonishingly high rate of data breaches is undermining public trust in both commercial and governmental organizations and points to an urgent need for privacy and security to be elevated as a coordinated, strategic imperative within all organizations," said Larry Ponemon, chairman and founder of the Ponemon Institute. "Our research suggests that privacy and security are still largely reactive, siloed functions."

According to the researchers, the data suggests that a disconnect remains among IT security, privacy officers, legal, and compliance officers. The study found, for example, that privacy officers generally report to the legal department (38 percent) or a compliance officer (21 percent); IT security people generally report to the CIO (76 percent).

Security and privacy officers also continue to spend the majority of their time fixing problems, rather than preventing them, the researchers said. According to the study, more than 50 percent of the time of the survey respondents is spent on more reactive and tactical activities, such as remediation of operational vulnerabilities and responding to incidents in real time.

Respondents also complained that the breach notification process takes too long. Close to 20 percent of privacy and security professionals are spending their time notifying consumers and stakeholders of a data breach, the study says. The respondents feel that, ideally, they should be spending less than 5 percent of their incident response time on notification.

By contrast, respondents said they spend only 10 percent of their time developing their incident response programs, and just 7 percent of their time on employee training.

"The good news for the emerging privacy function is that privacy and security professionals are coming to agreement on the strategic requirements necessary to effectively address the issues associated with privacy and data protection," said Mears.

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