Perimeter

7/2/2008
10:00 AM
50%
50%

Laptop Losses Total 12,000 Per Week at US Airports

Nearly 70% are never recovered; many go unreported

Companies lose a lot more laptops than they disclose, according to a report published Monday.

According to a study of 106 major U.S. airports and 800 business travelers published by the Ponemon Institute and Dell Computer, about 12,000 laptops are lost in airports each week. Only 30 percent of travelers ever recover the lost devices. Nearly half of the travelers say their laptops contain customer data or confidential business information.

The report offers a very different view from sources that collect breach disclosure information, such as Attrition.org, where only a few companies disclose laptop thefts each week. Many employees are embarrassed to report the loss of a laptop, and many companies don't report them, experts say.

"It’s staggering to learn that up to 600,000 laptops are lost in U.S. airports annually, many containing sensitive information that companies must account for," said Larry Ponemon, chairman and founder of the Ponemon Institute. "IT departments must re-evaluate the steps they’re taking to protect mobile professionals, the laptops they carry, and company data stored on mobile devices."

Dell used the report to support its launch of Dell ProSupport Mobility Services, a suite of modular asset and data protection services to help companies protect laptop computers and company information, especially when the computers are lost.

The Ponemon study indicates that most airport laptop losses occur at the security checkpoints or at the departure gates, where it's easy to leave things behind. More than 70 percent of business travelers say they feel rushed when trying to get on their flights, and 69 percent said they are usually carrying too many items while trying to catch their flights.

Los Angeles's LAX reported more laptop losses than any other airport, about 1,200 per week. Most of the airports said they generally keep the laptops for some period of times, then destroy them if they are unclaimed.

Sixty-five percent of the business travelers admit that they do not take steps to protect the confidential information contained on their laptops when traveling on business, according to the study. Forty-two percent say they don't back up their data before going on a trip. Fewer than 20 percent of respondents said they have whole disk encryption or file encryption on their machines.

Interestingly, only 1 percent of the respondents admitted personally losing a laptop computer. However, 84 percent say they know someone who has lost a laptop while traveling on business.

Have a comment on this story? Please click "Discuss" below. If you'd like to contact Dark Reading's editors directly, send us a message.

Tim Wilson is Editor in Chief and co-founder of Dark Reading.com, UBM Tech's online community for information security professionals. He is responsible for managing the site, assigning and editing content, and writing breaking news stories. Wilson has been recognized as one ... View Full Bio

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
WSJ Report: Facebook Breach the Work of Spammers, Not Nation-State Actors
Curtis Franklin Jr., Senior Editor at Dark Reading,  10/19/2018
The Browser Is the New Endpoint
Rajesh Ranganathan, Product Manager at ManageEngine,  10/23/2018
Good Times in Security Come When You Least Expect Them
Joshua Goldfarb, Co-founder & Chief Product Officer, IDRRA ,  10/23/2018
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
Flash Poll
The Risk Management Struggle
The Risk Management Struggle
The majority of organizations are struggling to implement a risk-based approach to security even though risk reduction has become the primary metric for measuring the effectiveness of enterprise security strategies. Read the report and get more details today!
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2018-10839
PUBLISHED: 2018-10-16
Qemu emulator <= 3.0.0 built with the NE2000 NIC emulation support is vulnerable to an integer overflow, which could lead to buffer overflow issue. It could occur when receiving packets over the network. A user inside guest could use this flaw to crash the Qemu process resulting in DoS.
CVE-2018-13399
PUBLISHED: 2018-10-16
The Microsoft Windows Installer for Atlassian Fisheye and Crucible before version 4.6.1 allows local attackers to escalate privileges because of weak permissions on the installation directory.
CVE-2018-18381
PUBLISHED: 2018-10-16
Z-BlogPHP 1.5.2.1935 (Zero) has a stored XSS Vulnerability in zb_system/function/c_system_admin.php via the Content-Type header during the uploading of image attachments.
CVE-2018-18382
PUBLISHED: 2018-10-16
Advanced HRM 1.6 allows Remote Code Execution via PHP code in a .php file to the user/update-user-avatar URI, which can be accessed through an "Update Profile" "Change Picture" (aka user/edit-profile) action.
CVE-2018-18374
PUBLISHED: 2018-10-16
XSS exists in the MetInfo 6.1.2 admin/index.php page via the anyid parameter.