Endpoint
12/20/2012
01:08 PM
Dark Reading
Dark Reading
Products and Releases
Connect Directly
RSS
E-Mail
50%
50%

Duke Energy Warns Carolinas Customers About Bill Payment Scam

More than 35 Duke Energy small-business and residential customers have reported that they've been victims of this latest scam

CHARLOTTE, N.C., Dec. 20, 2012 /PRNewswire/ -- Duke Energy today urged its customers in North Carolina and South Carolina to be alert for a new bill payment scam.

Since mid-November, more than 35 Duke Energy small-business and residential customers in the Carolinas have reported that they've been victims of this latest scam.

Some have lost as much as $900.

Under the scam, a customer receives an unsolicited phone call from a fraudulent individual who falsely claims to be a Duke Energy representative.

The fraudulent individual falsely warns that Duke Energy will disconnect the customer's electric service if the customer fails to make an immediate payment - usually within one hour.

The fraudulent individual instructs the customer to purchase a prepaid debit card - widely available at retail stores - then call the fraudulent individual back to supposedly make a payment to Duke Energy.

The fraudulent individual asks the customer for the prepaid debit card's receipt number and PIN number, giving the fraudulent individual instant access to the card's funds and the ability to immediately drain its balance.

In reality, Duke Energy never asks or requires customers who have delinquent accounts to purchase a prepaid debit card to avoid electric service disconnection.

Customers can make payments online, by phone, by automatic bank draft, by mail or in person.

Duke Energy customers who have delinquent accounts receive multiple notifications from the company over the course of several weeks prior to electric service disconnection - never just a single notification one hour before disconnection.

The company urges customers who suspect or experience fraud to hang up and call local police, then call Duke Energy or Progress Energy at the numbers below:

Duke Energy customers - 800-777-9898.

Progress Energy customers - 800-452-2777.

About Duke Energy

Duke Energy (NYSE: DUK) is the largest electric power holding company in the United States with more than $100 billion in total assets. Its regulated utility operations serve approximately 7.1 million electric customers located in six states in the Southeast

and Midwest. Its commercial power and international business segments own and operate diverse power generation assets in North America and Latin America, including a growing portfolio of renewable energy assets in the United States.

Headquartered in Charlotte, N.C., Duke Energy is a Fortune 250 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at: www.duke-energy.com.

Comment  | 
Print  | 
More Insights
Register for Dark Reading Newsletters
White Papers
Flash Poll
Current Issue
Cartoon
Video
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2014-0640
Published: 2014-08-20
EMC RSA Archer GRC Platform 5.x before 5.5 SP1 allows remote authenticated users to bypass intended restrictions on resource access via unspecified vectors.

CVE-2014-0641
Published: 2014-08-20
Cross-site request forgery (CSRF) vulnerability in EMC RSA Archer GRC Platform 5.x before 5.5 SP1 allows remote attackers to hijack the authentication of arbitrary users.

CVE-2014-2505
Published: 2014-08-20
EMC RSA Archer GRC Platform 5.x before 5.5 SP1 allows remote attackers to trigger the download of arbitrary code, and consequently change the product's functionality, via unspecified vectors.

CVE-2014-2511
Published: 2014-08-20
Multiple cross-site scripting (XSS) vulnerabilities in EMC Documentum WebTop before 6.7 SP1 P28 and 6.7 SP2 before P14 allow remote attackers to inject arbitrary web script or HTML via the (1) startat or (2) entryId parameter.

CVE-2014-2515
Published: 2014-08-20
EMC Documentum D2 3.1 before P24, 3.1SP1 before P02, 4.0 before P11, 4.1 before P16, and 4.2 before P05 does not properly restrict tickets provided by D2GetAdminTicketMethod and D2RefreshCacheMethod, which allows remote authenticated users to gain privileges via a request for a superuser ticket.

Best of the Web
Dark Reading Radio
Archived Dark Reading Radio
Three interviews on critical embedded systems and security, recorded at Black Hat 2014 in Las Vegas.