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Bomgar Unveils FIPS-Compliant Remote Acess Helpdesk Tool

Bomgar appliance centralizes all data and audit logs on-premise

Ridgeland, MS (PRWEB) June 15, 2010 -- Bomgar Corporation, a leading provider of secure remote support solutions, announced today the availability of its Federal Information Processing Standard (FIPS) 140-2 Level 2 certified remote support product for the government sector. The new product meets stringent requirements set by the National Institute of Standards and Technology for both hardware and software, demonstrating Bomgar’s extensive commitment to security. As the industry’s only remote support provider to achieve FIPS 140-2 Level 2 compliance for its complete solution, Bomgar can now offer government agencies and heavily regulated industries the most secure remote support solution on the market.

Bomgar’s one-of-a-kind appliance-based delivery model serves as an additional safeguard for security-conscious enterprises, government agencies, and heavily regulated industries, such as retail, hospitality, banking, insurance, medical and financial services. The Bomgar appliance centralizes all data and audit logs on-premise, avoiding the security risks inherent to SaaS-based alternatives. The FIPS 140-2 Level 2 certified appliance not only expands Bomgar’s product line, but also provides the government sector a secure solution for delivering efficient, remote support to branch offices, customers and mobile workers.

Bomgar’s unique approach to remote support has enabled the company to successfully work with thousands of leading security-conscious companies, including Novell, Humana, CapGemini, MIT, Fiserv and CSC. The recognition of the FIPS 140-2 Level 2 certification validates Bomgar’s continued commitment to providing customers with the highest level of remote support protection and validates both the software and hardware components of Bomgar’s new product.

“Bomgar doesn’t just talk the talk on security; they walk the walk,” said Dennis Scales, director of corporate IT, Fidelity National Information Systems. “Undergoing the FIPS 140-2 Level 2 validation process is one of the many ways Bomgar demonstrates that they take security seriously.”

Bomgar added several features to the new product, such as software zeroization and self-test, which allows the product to failsafe if it has been comprised or tampered in any way. These new enhancements, in combination with Bomgar’s appliance-based, on-site deployment model and secure architecture, enable Bomgar to meet the stringent IT security requirements of the federal government. In addition, the reporting features within Bomgar help businesses comply with regulations including the Payment Card Industry Data Security Standard (PCI), Sarbanes Oxley (SOX), and the Health Insurance Portability and Accountability Act (HIPAA). The new FIPS-certified Bomgar Box is currently available today. More information can be found at www.bomgar.com.

About Bomgar Corporation Bomgar is the worldwide leader in secure, appliance-based remote support. The company’s award winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system – Mac, Linux, BlackBerry and Windows Mobile smartphones plus all versions of Windows. Over 5,000 leading companies around the world have deployed Bomgar’s enterprise-class solutions to transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is a privately-held company headquartered in Ridgeland, Mississippi with offices in Atlanta, San Francisco, Washington DC, Paris and London. In 2009, Bomgar was named one of the fastest-growing companies in the US by Inc. 500.

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