Risk
1/4/2010
09:37 PM
Chris Murphy
Chris Murphy
Commentary
Connect Directly
Google+
LinkedIn
Twitter
RSS
E-Mail
50%
50%

Global CIO: 13 CIOs Describe Their Biggest Mistakes

We all make decisions we wish we could do over. These leaders aren't afraid to admit theirs.

When InformationWeek editors drew up questions for our ongoing CIO Profile series, we included one asking about the "Decision I wish I could do over." I was ready for a lot of job interview type responses, of the "my biggest fault is trying too hard" variety.

Instead, I've been blown away by the candor, humility, and perspective these leaders have shared. CIOs have discussed genuine mistakes--hold the sugar coating, with a side of lesson learned. They've relived problems with vendor contracts, outsourcing, and project management. They've lamented letting a troubled project drag on. Many are intensely personal looks back on career missteps, including chasing dot-com riches.

It's leadership by example. Of course we all know it's OK to make mistakes--in concept. The hard part is staring down the real thing. Here are some "Decisions I wish I could do over" that your CIO peers shared during the past year, with links to their full CIO Profiles:

Michael Manchisi , CTO, MasterCard Global Technology and Operations: As a financial officer earlier in my career, I saw all the signs that a project was heading south, but I kept it going longer than I should have. I learned the importance of failing fast and redirecting resources and dollars to more mission-critical projects.

Peter Whatnell, CIO of Sunoco: At one company, we were looking at a major legacy replacement project and a number of the executives didn't want to "go to the trouble" of defining a business case, arguing that it was an obvious business infrastructure investment. Against my better judgment, I was convinced to go along with that view. Of course, 10 months later, the project was killed.

Ed Trainor, CIO of Amtrak: When I was CIO of Paramount Pictures, a subsidiary of Viacom, the CIOs of the major Viacom business units launched a company-wide infrastructure outsourcing initiative that ultimately failed, primarily because the result/reward structure was overly unbalanced in Viacom's favor, as we didn't construct a true win-win situation for both parties. One lesson I learned was that there has to be sufficient benefit for both parties to make it truly successful. I also learned that outsourcing is simply another way of many to accomplish your business objectives and that it isn't a general solution to be applied to all problems.

Mark Greenlaw, VP and CIO of Cognizant: 2003 was a tough year for me when the startup I worked for was acquired, and I was laid off. I took a job that wasn't right for me. I stayed only a short time and felt I let down the person who hired me.

Global CIO
Global CIOs: A Site Just For You
Visit InformationWeek's Global CIO -- our new online community and information resource for CIOs operating in the global economy.

Amin Kassem, Executive VP and CIO of SHPS: A major software vendor tried to change a software licensing model on already licensed software in order to charge higher fees. After we obtained bids from competitors, it quickly stopped its efforts to change the licensing model, and I kept the software. I wish I'd replaced the vendor, as it wasn't serving as our business partner. Thankfully, its technology plays a less critical role in our current technology strategy.

Previous
1 of 2
Next
Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Register for Dark Reading Newsletters
Dark Reading Live EVENTS
INsecurity - For the Defenders of Enterprise Security
A Dark Reading Conference
While red team conferences focus primarily on new vulnerabilities and security researchers, INsecurity puts security execution, protection, and operations center stage. The primary speakers will be CISOs and leaders in security defense; the blue team will be the focus.
White Papers
Video
Cartoon Contest
Write a Caption, Win a Starbucks Card! Click Here
Latest Comment: No, no, no! Have a Unix CRON do the pop-up reminders!
Current Issue
Security Vulnerabilities: The Next Wave
Just when you thought it was safe, researchers have unveiled a new round of IT security flaws. Is your enterprise ready?
Flash Poll
The Impact of a Security Breach 2017
The Impact of a Security Breach 2017
Despite the escalation of cybersecurity staffing and technology, enterprises continue to suffer data breaches and compromises at an alarming rate. How do these breaches occur? How are enterprises responding, and what is the impact of these compromises on the business? This report offers new data on the frequency of data breaches, the losses they cause, and the steps that organizations are taking to prevent them in the future.
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2017-0290
Published: 2017-05-09
NScript in mpengine in Microsoft Malware Protection Engine with Engine Version before 1.1.13704.0, as used in Windows Defender and other products, allows remote attackers to execute arbitrary code or cause a denial of service (type confusion and application crash) via crafted JavaScript code within ...

CVE-2016-10369
Published: 2017-05-08
unixsocket.c in lxterminal through 0.3.0 insecurely uses /tmp for a socket file, allowing a local user to cause a denial of service (preventing terminal launch), or possibly have other impact (bypassing terminal access control).

CVE-2016-8202
Published: 2017-05-08
A privilege escalation vulnerability in Brocade Fibre Channel SAN products running Brocade Fabric OS (FOS) releases earlier than v7.4.1d and v8.0.1b could allow an authenticated attacker to elevate the privileges of user accounts accessing the system via command line interface. With affected version...

CVE-2016-8209
Published: 2017-05-08
Improper checks for unusual or exceptional conditions in Brocade NetIron 05.8.00 and later releases up to and including 06.1.00, when the Management Module is continuously scanned on port 22, may allow attackers to cause a denial of service (crash and reload) of the management module.

CVE-2017-0890
Published: 2017-05-08
Nextcloud Server before 11.0.3 is vulnerable to an inadequate escaping leading to a XSS vulnerability in the search module. To be exploitable a user has to write or paste malicious content into the search dialogue.