Risk

10/30/2007
01:18 PM
Keith Ferrell
Keith Ferrell
Commentary
50%
50%

Free Security Tech Support: Treat Yourself (And Your Computer) On Halloween

Security Company CyberDefender's offering free phone-in technical support for one day only -- and that day's tomorrow, October 31. How's that for a Halloween treat?

Security Company CyberDefender's offering free phone-in technical support for one day only -- and that day's tomorrow, October 31. How's that for a Halloween treat?The company's putting its mouth where its money is: they've announced free phone-in tech support (click here for further details) all day tomorrow and until 9:00 AM PST on Thursday, November 1.

Here's a chance to get a live tech person on the phone and talk through your computer problem -- and get talked through to a solution for problems ranging from, as they put it, "startup, shutdown, or slow performance." At no charge. The company offers phone-in tech-support bundled with their premium products on the other days of the year.

Nice approach on a scary day -- be interesting to find out how many calls CyberDefender gets, and what sorts of patterns of problems it finds.

And how many calls they get. Nothing worse than running out candy while there are still trick-or-treaters at the door.

But the company assures me that they've got plenty of technicians ready to field the calls. They do suggest that you make things run faster (same as they hope to make your computer run) by having the computer already booted up, having it connected to the Net (in case they need to take a remote look, with your permission) and -- obviously -- having your phone beside the computer before you call.

Pretty sweet surprise for Halloween.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
New Mexico Man Sentenced on DDoS, Gun Charges
Dark Reading Staff 5/18/2018
Cracking 2FA: How It's Done and How to Stay Safe
Kelly Sheridan, Staff Editor, Dark Reading,  5/17/2018
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Write a Caption, Win a Starbucks Card! Click Here
Latest Comment: Shhh!  They're watching... And you have a laptop?  
Current Issue
Flash Poll
[Strategic Security Report] Navigating the Threat Intelligence Maze
[Strategic Security Report] Navigating the Threat Intelligence Maze
Most enterprises are using threat intel services, but many are still figuring out how to use the data they're collecting. In this Dark Reading survey we give you a look at what they're doing today - and where they hope to go.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2018-11403
PUBLISHED: 2018-05-24
DomainMod v4.09.03 has XSS via the assets/edit/account-owner.php oid parameter.
CVE-2018-11404
PUBLISHED: 2018-05-24
DomainMod v4.09.03 has XSS via the assets/edit/ssl-provider-account.php sslpaid parameter.
CVE-2018-11405
PUBLISHED: 2018-05-24
Kliqqi 2.0.2 has CSRF in admin/admin_users.php.
CVE-2018-11410
PUBLISHED: 2018-05-24
An issue was discovered in Liblouis 3.5.0. A invalid free in the compileRule function in compileTranslationTable.c allows remote attackers to cause a denial of service (application crash) or possibly have unspecified other impact.
CVE-2018-11399
PUBLISHED: 2018-05-24
SimpliSafe Original has Unencrypted Sensor Transmissions, which allows physically proximate attackers to obtain potentially sensitive information about the specific times when alarm-system events occur.