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So Long, Unlimited Data Plan: Customer Focus Dies at Verizon Wireless
Verizon Wireless is putting an end to its unlimited data plan offering--the latest in a long line of customer-unfriendly moves by mobile carriers, according to our blogger.
It seems that, right now, the mobile carriers are counting on customers having short memories, deep pockets and low expectations. Blazing-fast networks aren't enough, as there are still human beings on the receiving end of the grief that comes with impressive throughput. The prevailing strategies blowing across the mobile space are decidedly customer-unfriendly, and the carriers are heading in a bad direction.NL NLConsider my own situation, as a longtime Verizon Wireless customer (there are plen...
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