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Barracuda Issues Security Update, Apologizes To Customers

Mathew J. Schwartz

Security appliance manufacturer apologizes for leaving hardcoded, undocumented accounts in its products


Barracuda Networks Monday issued a product update designed to address some of the security vulnerabilities that have been identified in some of its appliances, as well as a mea culpa for building hardcoded, undocumented backdoors into its products.

"I regret now some of the choices we made and apologize to our customers and partners who feel misled or deceived by the way it was implemented," said Zach Levow, CTO of Barracuda Neworks, in a blog post. "I assure you we are working day and night to make further changes that integrate the feedback and expectations you have shared with us."

The security warning that hardcoded -- and undocumented -- backdoor accounts exist in multiple Barracuda Networks appliances was issued Jan. 24 by Austria-based information security consultancy SEC Consult.

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Mathew J. Schwartz


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