Application Security
12/7/2010
07:42 PM
50%
50%

Salesforce.com Launches Free Version Of Chatter Collaboration Tool

Chatter Free lets users of the online CRM software invite colleagues to collaborate on projects at no additional charge.

Salesforce.com is hoping to grow the use of its enterprise social networking services by adopting a Facebook-like model that lets anyone in a company invite their colleagues to collaborate on projects at no additional charge.

Salesforce.com, whose core business is supplying Internet-based sales and customer relationship management software, introduced the social invitation model, called Chatter Free, Tuesday at Dreamforce, Salesforce.com's annual San Francisco user conference. Chatter Free is available to any worker within a company that licenses Salesforce.com's services. Individual workers do not have to be licensed Salesforce.com users to join the social network.

The new invitation model is similar to what Facebook used in growing to what is today the world's largest online social network. While it's unlikely Chatter Free will eclipse Facebook's half-billion users anytime soon, Salesforce.com is hoping the invitation model will grow the network much faster than limiting access to only the number of people covered in a customer's license.

Chatter Free is part of the full-version of Chatter, which provides more advanced social collaboration tools. People using Chatter Free are limited to basic capabilities, such as setting up profiles, receiving status updates and newsfeeds from colleagues, sharing files and sending invitations. The service is available from an office computer or smartphone.

Along with Chatter Free and Chatter, Salesforce.com offers a premium service called Chatter Plus that offers access to more critical business data, such as accounts, cases and business processes. Unlike Chatter, the premium version is not included with a general Salesforce.com license. Chatter Plus costs an additional $15 per user, per month.

Use of social collaboration tools is growing in the workplace. Such tools are now offered by major enterprise tech vendors as extensions of existing products. Examples include Cisco, with Quad; IBM, with Lotus Live; and Microsoft, with Office 2012 and SharePoint. Salesforce.com isn't taking on these much larger vendors directly. Instead, the company is carving out a niche by offering tools focused mostly on workplace teams handling customer and sales problems. As of the end of October, Salesforce.com had about 87,200 companies using its services.

SEE ALSO:

Enterprise 2.0 Watch: Salesforce.com Upgrades Chatter

Salesforce.com Launches Chatter Collaboration Tool

Comment  | 
Print  | 
More Insights
Register for Dark Reading Newsletters
White Papers
Cartoon
Current Issue
Dark Reading, January 2015
To find and fix exploits aimed directly at your business, stop waiting for alerts and become a proactive hunter.
Flash Poll
DevOps’ Impact on Application Security
DevOps’ Impact on Application Security
Managing the interdependency between software and infrastructure is a thorny challenge. Often, it’s a “developers are from Mars, systems engineers are from Venus” situation.
Video
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2014-3580
Published: 2014-12-18
The mod_dav_svn Apache HTTPD server module in Apache Subversion 1.x before 1.7.19 and 1.8.x before 1.8.11 allows remote attackers to cause a denial of service (NULL pointer dereference and server crash) via a REPORT request for a resource that does not exist.

CVE-2014-6076
Published: 2014-12-18
IBM Security Access Manager for Mobile 8.x before 8.0.1 and Security Access Manager for Web 7.x before 7.0.0 FP10 and 8.x before 8.0.1 allow remote attackers to conduct clickjacking attacks via a crafted web site.

CVE-2014-6077
Published: 2014-12-18
Cross-site request forgery (CSRF) vulnerability in IBM Security Access Manager for Mobile 8.x before 8.0.1 and Security Access Manager for Web 7.x before 7.0.0 FP10 and 8.x before 8.0.1 allows remote attackers to hijack the authentication of arbitrary users for requests that insert XSS sequences.

CVE-2014-6078
Published: 2014-12-18
IBM Security Access Manager for Mobile 8.x before 8.0.1 and Security Access Manager for Web 7.x before 7.0.0 FP10 and 8.x before 8.0.1 do not have a lockout period after invalid login attempts, which makes it easier for remote attackers to obtain admin access via a brute-force attack.

CVE-2014-6080
Published: 2014-12-18
SQL injection vulnerability in IBM Security Access Manager for Mobile 8.x before 8.0.1 and Security Access Manager for Web 7.x before 7.0.0 FP10 and 8.x before 8.0.1 allows remote authenticated users to execute arbitrary SQL commands via unspecified vectors.

Best of the Web
Dark Reading Radio
Archived Dark Reading Radio
Join us Wednesday, Dec. 17 at 1 p.m. Eastern Time to hear what employers are really looking for in a chief information security officer -- it may not be what you think.