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Breach Patrol: When Should Customers Be Told?

Speed of notifications seems to be a key question now

Jun 17, 2011 | 02:24 PM | 

By Mathew J. Schwartz, InformationWeek
Special to Dark Reading

Are companies notifying consumers quickly enough after their personal data has been exposed via a security breach?

The speed of such notifications seems to be a key question now. Earlier this month, the House Committee on Energy and Commerce Subcommittee on Commerce, Manufacturing and Trade peppered representatives from two breached companies with questions ranging from how they'd secured their data, to how quickly they'd notified affected customers.

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