Attacks/Breaches
8/25/2008
02:08 PM
Connect Directly
LinkedIn
Twitter
Google+
RSS
E-Mail
50%
50%

8 Million-Record Data Breach Claim 'Grossly Unsubstantiated,' Says Best Western

The hotel chain says that only 13 customer records may have been exposed, not the millions that a Scotland newspaper reported.

The Sunday Herald in Glasgow, Scotland, called it "one of the most audacious cyber-crimes ever."

The Best Western hotel chain, supposedly robbed of some 8 million customer records, has responded by accusing the paper of being sensationalistic. It counts a mere 13 records that may have been exposed as a result of "suspicious activity."

The Sunday Herald on Monday reported that late Thursday night, "a previously unknown Indian hacker successfully breached the IT defenses of the Best Western Hotel group's online booking system and sold details of how to access it through an underground network operated by the Russian mafia."

The report claims that records of every customer to have booked a room at one of the Best Western's 1,312 continental hotels since 2007 -- 8 million -- were taken.

In a public statement, Best Western questioned the Sunday Herald's story, saying that it "is grossly unsubstantiated" and that the paper's claims about its customer records "are not accurate."

"We have found no evidence to support the sensational claims ultimately made by the reporter and newspaper," the statement says. "Most importantly, whereas the reporter asserted the recent compromise of data for past guests from as far back as 2007, Best Western purges all online reservations promptly upon guest departure."

In an e-mail, a Best Western spokesperson said, "There was one instance of suspicious activity at a single hotel with respect to 13 guests, who are being notified. We are working with the FBI and international authorities to investigate the source of the other claims, which were never presented to us for investigation prior to publication of the Herald story. We have found no suspicious activity to support them."

Best Western, said the spokesperson, plans to release further details as its investigation progresses.

Comment  | 
Print  | 
More Insights
Register for Dark Reading Newsletters
White Papers
Flash Poll
Current Issue
Cartoon
Video
Slideshows
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2014-0607
Published: 2014-07-24
Unrestricted file upload vulnerability in Attachmate Verastream Process Designer (VPD) before R6 SP1 Hotfix 1 allows remote attackers to execute arbitrary code by uploading and launching an executable file.

CVE-2014-1419
Published: 2014-07-24
Race condition in the power policy functions in policy-funcs in acpi-support before 0.142 allows local users to gain privileges via unspecified vectors.

CVE-2014-2360
Published: 2014-07-24
OleumTech WIO DH2 Wireless Gateway and Sensor Wireless I/O Modules allow remote attackers to execute arbitrary code via packets that report a high battery voltage.

CVE-2014-2361
Published: 2014-07-24
OleumTech WIO DH2 Wireless Gateway and Sensor Wireless I/O Modules, when BreeZ is used, do not require authentication for reading the site security key, which allows physically proximate attackers to spoof communication by obtaining this key after use of direct hardware access or manual-setup mode.

CVE-2014-2362
Published: 2014-07-24
OleumTech WIO DH2 Wireless Gateway and Sensor Wireless I/O Modules rely exclusively on a time value for entropy in key generation, which makes it easier for remote attackers to defeat cryptographic protection mechanisms by predicting the time of project creation.

Best of the Web
Dark Reading Radio
Archived Dark Reading Radio
Sara Peters hosts a conversation on Botnets and those who fight them.